Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 36

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
355 Reviews
4.9

355 Reviews

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355 Reviews of Keith Shockency

March 10, 2016

Dealership Rating
Employee Rating

Awesome Dealership! I miss the Lima Auto Mall team! They have always provided great customer service and outstanding service. They go above and beyond! Super friendly and More

by Lori Bischoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle

November 10, 2015

Dealership Rating

Great people! Ryan and his crew did an outstanding job. Just stopped to check out trading in a month or so and drove home a new ATS. Easy to work with and very pr More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Aaron Brougher, Robert Crist

May 22, 2015

Dealership Rating

Recall on 2011 Inpala Called service about a recall on a 2011 Impala the first thing they ask me if I bought my car there or had it serviced there, I said no. They took my More

by tjburden
Recommend Dealer
No

Other Employees Tagged: Eric Maenle

May 22, 2015

Lima Auto Mall responded

Mr. Burden: Our apologies for not getting back with you, during that time frame we were handling between 2 and 3 thousand recalls. We ask if the vehicle had been in for the reason it is very simple to create documentation with the vin number that stays in the system until we close the recall and it can be followed. Please, call our service department at 419-993-6000 and they will schedule your vehicle for repairs. Again I apologize for not responding to a customer in a timely manner. Thank You J. Taylor Director of Fixed Operations Lima Auto Mall

April 18, 2012

Dealership Rating

I have been dealing with Eric and Keith for over 10 years. Eric always gives me the best price and discounts available for the service I am looking to get done. Any time I have a competitive price, E More

by gandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle

August 17, 2010

Dealership Rating

Our sales, service and every interaction has been superlative. 5 stars out of 5, including surprisingly competitive pricing for items classically less expensive at independents, such as for tires, More

by rossdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, 5+

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