Dealer Reviews
Cars for Sale
Dealer Log In
Keith Shockency
364 Reviews
364 Reviews
Write a Review
364 Reviews of Keith Shockency
October 16, 2019
Very nice experience with service department ! 👍 Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come b Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come back when needed. More
by REINMAN
Verified CustomerOther Employees Tagged: Eric Maenle
October 16, 2019
Service Dept I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recomm I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recommended. More
by cwallace
October 12, 2019
It was super Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does More
by RHENSLEY0
Other Employees Tagged: Eric Maenle
October 11, 2019
OnStar fix solution It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealers It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealership service department in resolving this issue. More
by ILLAKER64
Other Employees Tagged: Steve Morrison
October 05, 2019
very pleasant and courteous . Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future servic Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future service. A pleasant visit all around. More
by DWM260
Other Employees Tagged: Jeff Taylor , Eric Maenle
October 04, 2019
Great service Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when I returned. I wish my dentist’s appointments were as quick and painless. More
by KAUGUSTUS
October 04, 2019
Quick Service I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was p I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was patched in just a short time. The price was right and they even washed my car for free. At the same time, they replaced the batteries in one of my key fobs. Always have had great service at Lima Auto Mall. I recommended them to a friend and she bought a truck. She told me she has bought many vehicles over the years from other dealerships in Lima and the surrounding area but had never been so satisfied as she was with Lima Auto Mall! More
by MARILYNC44
Other Employees Tagged: Jeff Taylor , Eric Maenle, Steve Morrison, Luke Taylor, Rodger McClain
September 14, 2019
Fantastic !! The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job gu The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job guys !! More
by Mike
Other Employees Tagged: Eric Maenle, Caleb Lovejoy
September 09, 2019
appointment times and completion times were as stated Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. More
by DLHOLTZAPPLE
Other Employees Tagged: Jeff Taylor , Eric Maenle
September 08, 2019
It was great Helpful so far even after the purchase, needed the car looked at due to coolant leak and was back on the road in a timely manner. Helpful so far even after the purchase, needed the car looked at due to coolant leak and was back on the road in a timely manner. More
by JEFF.A.SNYDER
Other Employees Tagged: Dan Cherkas, Eric Maenle
Dealership Inventory (94 Vehicles)
