Keith Osbourne-Walker
Keith Osbourne-Walker at Nissan of the Bronx
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Keith Osbourne-Walker

Service Advisor

Nissan of the Bronx

3660 Boston Rd
Bronx, NY 10469

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4.6
225 Reviews

Specialties & Trainings

Excellent Customer Service

Nissan Certified Service Advisor

4.6

225 Reviews

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225 Reviews of Keith Osbourne-Walker

January 15, 2025

Dealership Rating
Employee Rating

I found this dealership to be very patient with me, as well as providing answers to my questions. More

by MMDK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Nissan of the Bronx responded

Thank you so much for sharing your wonderful experience! Your satisfaction means everything to us, and we’re so glad to see our team recognized for their hard work. If there’s anything more we can do for you, please don’t hesitate to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

January 01, 2025

Dealership Rating
Employee Rating

Performed an unnecessary work on the coolant system. I took to my local mechanic who fixed it with no problem and had to do a second fish of the system More

by bronxboy1958
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 20, 2025

Nissan of the Bronx responded

We apologize for falling short of your expectations. We strive to provide the best possible experience for all our customers and will use your feedback to make improvements. Feel free to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

December 30, 2024

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Employee Rating

I brought in my car because of a bad wheel bearing for the 3rd time and it still haven't resolved. More

by KOOLE01
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Michael Rosa

Jan 20, 2025

Nissan of the Bronx responded

We sincerely apologize for the experience that had you feeling this way. We treat all customers with equality and provide customer service and attention. We would like the opportunity to speak with you about this. Can you please email me at jtaveras@nissanofthebronx.com Jonathan Taveras General Manager

December 28, 2024

Dealership Rating
Employee Rating

I enjoy coming to Nissan, I know I'm in great hand and Service Dept Mr. Walker is very Professional and so are the Mechanics, I trust no one else with my car and Family. More

by TODAYISRIGHT
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Nissan of the Bronx responded

Todayisright Thank you for your fantastic feedback! It’s great to hear that Mr. Walker exceeded your expectations during your visit to Nissan of the Bronx. Please don’t hesitate to email me at jtaveras@nissanofthebronx.com if you need further assistance. Jonathan Taveras -General Manager

December 28, 2024

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Employee Rating

this is a very nice and hassle free location everyones very nice and respectable Mr. Walker is the Best More

by BARRYHANDS
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Nissan of the Bronx responded

Barryhands We’re so glad to hear about your positive experience! If there’s anything else we can assist you with, feel free to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

December 25, 2024

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Service was great! I didn’t have to wait long for service. I recommend Nissan at Boston road. More

by ISIDORA214
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rosa, Greg Stukes , Stephanie Perez

Jan 20, 2025

Nissan of the Bronx responded

Isidira214 We’re so glad to hear about your positive experience! Our team takes pride in delivering excellent service, and your kind words mean so much to us. If there’s anything else we can assist you with, feel free to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

December 15, 2024

Dealership Rating
Employee Rating

$304 for them to tell me absolutely nothing and no advice on how to move forward with my car More

by santiagomargaret
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephanie Perez

Jan 20, 2025

Nissan of the Bronx responded

We sincerely apologize for the experience that had you feeling this way. We treat all customers with equality and provide customer service and attention. We would like the opportunity to speak with you about this. Can you please email me at jtaveras@nissanofthebronx.com Jonathan Taveras General Manager

December 14, 2024

Dealership Rating
Employee Rating

The service was excellent, thank you for your great service. They explained everything for me to understand More

by SHARIEDNEWKIRK3872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Rosa, Greg Stukes , Stephanie Perez

Jan 20, 2025

Nissan of the Bronx responded

We’re so glad to hear about your positive experience! If there’s anything else we can assist you with, feel free to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

December 12, 2024

Dealership Rating
Employee Rating

Excellent service. Polite staff and quick service. Will recommend my friends and family to send their cars to Bronx Nissan for service. More

by GIFTYDABO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Dedona , Julitza Balbuca

Jan 20, 2025

Nissan of the Bronx responded

Our team works hard to provide exceptional service, and we’re glad it showed. If there’s anything else you need, feel free to reach out at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

December 03, 2024

Dealership Rating
Employee Rating

Great service and customer satisfaction. Keith from the service dept reminded me through text that my Nissan Rogue was due for service. Appointment times on Saturdays are always convenient. More

by BABYOZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Nissan of the Bronx responded

We're thrilled to hear that Keith provided you with top-notch service during your visit to Nissan of the Bronx. Your satisfaction means everything to us, and we’re so glad to see our team recognized for their hard work. If there’s anything more we can do for you, please don’t hesitate to email me at jtaveras@nissanofthebronx.com. Jonathan Taveras General Manager

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