Keith Nichols | Page 12

Service With A Smile! :-D Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Ter Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Terry Abrams (Finance) for being knowledgeable and getting me in and out in a breeze; Joseph Abrams (Concierge) for throughly explaining all of my new SUV features (10 stars for him); and to Keith Nichols from Management, who dealt with my indecisiveness and made it all happen in the end. I appreciate the entire team for making my experience pleasant by being pleasant, courteous and professional. I will definitely be back and recommend this dealership to friends and family. More

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Wonderful experience once again. Great! Everything went smooth from as soon as I walked in until I left. Everybody that worked there was extremely nice and curiosity. I'll recommend Great! Everything went smooth from as soon as I walked in until I left. Everybody that worked there was extremely nice and curiosity. I'll recommend family and friends next time. More

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Purchase and service My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as a person and his service as an employee, towards my purchase phase and other services. I am very thankful that I had Marcelo to assist me. I would definitely keep coming back to this dealership for services or to purchase another vehicle in the future! I will recommend the dealership and Marcelo to my friends and family. More

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My experience Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am plea Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am please with my perches,and if I decide to use this dealership again I hope I will get a better deal. More

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Excellent car My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work a My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work and pleasure. Thank you. More

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New C300 orientation with Joseph Robinson Mr. Robinson is the ultimate professional. He was knowledgeable about the cars operation and extremely thorough in explaining and demonstrating the m Mr. Robinson is the ultimate professional. He was knowledgeable about the cars operation and extremely thorough in explaining and demonstrating the many features of the car. I feel a greater since of confidence and security in operating the automobile's outside and inside features and appreciating its beauty and comfort. More

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A-1 Superior Service I called ahead of time and spoke with Salesman Bijan. He answered all of my questions and found my husband the perfect vehicle. He got the deal done w I called ahead of time and spoke with Salesman Bijan. He answered all of my questions and found my husband the perfect vehicle. He got the deal done with trying circumstances. I love the service and it was a wonderful experience. More

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Excellent Dealership! Professional Sales and Office Staff! My dealings with MBSS were exclusively online until the day that I actually picked up my new Merz and traded my BMW. I have many years of experience i My dealings with MBSS were exclusively online until the day that I actually picked up my new Merz and traded my BMW. I have many years of experience in purchasing vehicles but none ran as smoothly and with such little stress as this transaction. I have already recommended this dealership to others. Mr. Nichols and Mr Nuri's initial responses to my email inquiries set the tone for the transaction and eventually caused me to pass other MB dealerships for MBSS. Mr. Stanford had my car waiting for me when I arrived. The necessary paperwork was completed by Mr. Fischer who did not try to up-sell products that would not be needed based on my planned usage. Mr. Elefantis made me feel like i was part of the MB family. Mr. Robinson was perhaps the icing on the cake. His enthusiasm as he explained and demonstrated MBUX was contagious. More

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Excellent I received a warm welcome by the staff. Great customer service. I will recommend the delarship to my family and friends. Ask for Bijan Nejadi and Keit I received a warm welcome by the staff. Great customer service. I will recommend the delarship to my family and friends. Ask for Bijan Nejadi and Keith Nichols Sales Manager and they will take good care of you. More

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Impeccable Service. We recently purchased a gem at this dealership and even though this is our fourth vehicle with Mercedes over the years, the great service still remain We recently purchased a gem at this dealership and even though this is our fourth vehicle with Mercedes over the years, the great service still remains unmatched! More

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