Keith Mickens | Page 18

Awesome experience Everyone is so nice and very helpful at the Montclair Acura dealership and especially Keith Mickens. They made me feel that I am part of their family Everyone is so nice and very helpful at the Montclair Acura dealership and especially Keith Mickens. They made me feel that I am part of their family and very transparent. More

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Great Experience I searched the internet for a slightly used Acura MDX with low mileage and found one at DCH Montclair Acura in Verona NJ. I called and first spoke I searched the internet for a slightly used Acura MDX with low mileage and found one at DCH Montclair Acura in Verona NJ. I called and first spoke to Corrina Rodriguez laying out the specifics of the SUV I wanted. It was a 2015 Acura MDX. From the picture, it looked like the interior was white or off white. Corrina told me that it was light gray so I asked her to please confirm and when she returned she kindly did confirm the light gray interior and told me the car was very clean. So I made an appointment to see the car. I met Keith Mickens, the used car manager and my experience got even better. The following is an excerpt from the thank you letter I wrote him: First of all, thank you again for everything you did. You and your team took very good care of Marie and I and I’d like to tell you that this was the most pleasant experience I’ve had with a car dealership. My intention was to see the car, test drive it and think about it for a day or two before making a decision whether to buy it or not. It was refreshing to see that the car we bought was exactly as advertised, there was no “bait and switch” like I expected and no pressure. It was well worth the trip from Connecticut. Marie and I love the MDX. Thanks again, More

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Excellent. Abusolutely great service. I have bought previous cars from 4 different dealerships in past years. In the past month I have been to 5 different dealers looking for a used BMW an I have bought previous cars from 4 different dealerships in past years. In the past month I have been to 5 different dealers looking for a used BMW and after dealing with pushy, rude and sometimes deceitful dealers. I finally came accross this dealer. From the initial call to find out how later they were open the service was absolutely superb. Every person I communicated with at this dealership was, courteous, patient, but most importantly they were to my bewildering surprise honest and upfront. I think I appreciated that most of all Keith was the sales person, if he did not know something he just said, I don’t know let me find out, rather than lying like other dealers. They were very honest and knowledgeable on the financing front Jaime was great. Even Nick who drives a hard bargain allow me to walk away pleased. I always find something to complain about but these guys so far have been unbelievable. I would recommend this dealership to anyone, looking for a fair deal, and knowledgeable reasonable people willing to work with you. I went in to look a a car and bought the same night. Keith actually close the dealership down close to 11PM to make sure everything was done. And even at the last minute when I was ready to leave he never rushed me, and made sure all my questions were answer. Even call me the next morning to ensure there were no issues. What else could you ask for? Go here. More

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Great, no pressure sales Keith Mickens was great. No pressure and easy to deal with and communicate. Sale was smooth and my vehicle is great. He did exactly what he said he wo Keith Mickens was great. No pressure and easy to deal with and communicate. Sale was smooth and my vehicle is great. He did exactly what he said he would do. The were no typical cars sales punches pulled here. More

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Great customer service! I recently bought Mercedes-Benz from DCH Montclair Acura and I must say that the team worked very hard to make sure I drove away in a new car the same I recently bought Mercedes-Benz from DCH Montclair Acura and I must say that the team worked very hard to make sure I drove away in a new car the same day. Everyone was very professional and my experience at Acura was great. Keith Mickens is a very pleasant gentleman (employee at Acura) who let me test drive the vehicle prior to its purchase. He made the process of buying a car easy. More

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Great car buying experience Found the car I was researching in my price range - great advertised price. I dealt with Keith Mickens and he worked with us and made the process go s Found the car I was researching in my price range - great advertised price. I dealt with Keith Mickens and he worked with us and made the process go so smoothly from arrival to departure. He certainly knows how to treat people. Keith was professional and connected with us. I would certainly recommend working with Keith Mickens. I love my new car! Thank you Keith and the team at DCH Montclair Acura. More

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My experience was great This dealership made sure I walked out of there with a car and at a good price... They really helped me even with the tight budget I was on... I reall This dealership made sure I walked out of there with a car and at a good price... They really helped me even with the tight budget I was on... I really appreciate everything they did for me. More

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Quick and easy process My experience with Acura Montaclair was great. Everyone was amazing, very helpful and the wait was not long at all. The best experience so far buying My experience with Acura Montaclair was great. Everyone was amazing, very helpful and the wait was not long at all. The best experience so far buying a new car was with this dealership. Happy customer! More

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Exceptional service I purchased an Acura TL from DCH Acura in Montclair. Throughout the process I worked with several staff members and managers, all of whom were very f I purchased an Acura TL from DCH Acura in Montclair. Throughout the process I worked with several staff members and managers, all of whom were very friendly, informative, and helpful. In particular, Keith Mickens and Jaime Borja went out of their way to make my experience a pleasant one. Even though their location is 45 minutes from my home, I plan on going to DCH Montclair for all of my auto service needs and most likely my next car purchase. Their team is top notch, and I trust the people that work there. More

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"It was a wonderful car buying experience" I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you, I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you, Tamika More

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