Dealership Experience
14 yrs, 6 mos
Industry Experience
38 yrs, 4 mos
Languages Spoken
English
198 Reviews
Write a Review198 Reviews of Keith Mickens
April 21, 2017
purchase of use acura Keith was very honest and upfront with pricing and issues with the used vehicle. Most of the issues with the vehicle were repaired prior to picking up Keith was very honest and upfront with pricing and issues with the used vehicle. Most of the issues with the vehicle were repaired prior to picking up the vehicle. Some minor issues still need to be addressed. Overall satisfaction was excellent More
April 04, 2017
A satisfied customer The process from start to finish was very smooth. I felt comfortable with Mr Mickens as he kept me informed each step of the way. He patiently explai The process from start to finish was very smooth. I felt comfortable with Mr Mickens as he kept me informed each step of the way. He patiently explained any questions that I had about the vehicle or the paperwork. With each stage of the buying process there was a warm transfer. I would recommend Mr Mickens to anyone looking to purchase a vehicle. More
April 04, 2017
Overall Great Experience This was my first time looking into financing and Keith Mickens made my experience smooth and easy. I was able to get a great deal for a beautiful Hon This was my first time looking into financing and Keith Mickens made my experience smooth and easy. I was able to get a great deal for a beautiful Honda CR-V and I couldn't be more happier. Would definitely be returning for my next car and I definitely recommend DCH Montclair Acura. More
March 20, 2017
Acura Used Car Buying This car buying experience wasn't as bad as I though it could be. I wasn't nervous or anxious to go and see the car and speak with a salesman. Very This car buying experience wasn't as bad as I though it could be. I wasn't nervous or anxious to go and see the car and speak with a salesman. Very easy to talk to Keith (my salesman) and received good information from him. More
Other Employees Tagged: Ruben Arcila, Jaime Borja
March 18, 2017
A Satisfied Customer thanks to Mr. Keith!!! My experience at DCH in Verona was AWESOME!!! the sales person Keith was AMAZING as well as the fiance person Jaime. Both very helpful, respectful, an My experience at DCH in Verona was AWESOME!!! the sales person Keith was AMAZING as well as the fiance person Jaime. Both very helpful, respectful, and nice. I will definitely be referring people to this dealership. More
Other Employees Tagged: Jaime Borja
March 18, 2017
Awesome They tried they're hardest to get me into a safe affordable car. I can not say anything bad about my experience. I will recommend this dealership and They tried they're hardest to get me into a safe affordable car. I can not say anything bad about my experience. I will recommend this dealership and also continue to do business with them for all my future car purchases. More
Other Employees Tagged: Hamad Matari
March 12, 2017
Total Customer Happiness TCH, apparently they all believe in it! From the first phone call with Ann who valued our time. Then Keith who was honest, friendly and straight for TCH, apparently they all believe in it! From the first phone call with Ann who valued our time. Then Keith who was honest, friendly and straight forward with us and did the legwork for the deal. Joe who made sure we closed the deal and that it was entertaining! Robert who simply visited with us on a personal level and made us feel at home. The young guy who was back and forth doing his thing - filling the tank with gas etc. And then Hiram with his part with CYA and payments-keeping it light! We drove 3 hours and 26 minutes to Montclair Acura but it was well worth it! The best car buying experience we have ever had! Many of them stayed after closing time on a Saturday evening. Hiram and Keith maybe an hour! Thanks to each of you! Especially Keith! More
Other Employees Tagged: Hamad Matari, Ann at reception, Joe sales manager,Robert Westervelt and a young guy from detailing
March 10, 2017
Amazing Friendly Service - Straight forward business - A+ Keith and Hamad were very helpful with all questions I had. These guys don't haggle and provide a straight forward service and price figures! Keith and Hamad were very helpful with all questions I had. These guys don't haggle and provide a straight forward service and price figures! More
Other Employees Tagged: Hamad Matari
March 08, 2017
Great dealership and very helpful Great customer service and manners. I recommend Keith mickens for a sale Rep. He was honest, faair and straight to the point. Highly recommended and a Great customer service and manners. I recommend Keith mickens for a sale Rep. He was honest, faair and straight to the point. Highly recommended and a great personality. More
Other Employees Tagged: Jaime Borja, Robert Colon, Tim Hlavenka, Valerie Patterson

