Keith Mickens | Page 14

Keith and the entire staff of DCH Montclair Acura are great! On Thursday 7/6/17, I went to look at a 2014 Ram 1500 truck. With Keith's help, I was able to reach an agreement quickly and easily. The entire staff On Thursday 7/6/17, I went to look at a 2014 Ram 1500 truck. With Keith's help, I was able to reach an agreement quickly and easily. The entire staff there were very helpful in enabling me to complete my purchase and swap out everything from the truck I traded in. I really appreciate all they did for me. I drove off the lot with my Ram 1500 that same night. Amazing!. More

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Professional, Personnal, Proficient All my expectations were pleasantly met. There was not any pressure to make the purchase yesterday. In the forty some years of purchasing cars , this All my expectations were pleasantly met. There was not any pressure to make the purchase yesterday. In the forty some years of purchasing cars , this purchase was the most rewarding and satisfying. I highly recommend DCH Montclair Acura, it's a five-star dealership. More

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It was a painless transaction. Keith was informative, responsive and friendly as we discussed the purchase of the car. As mentioned above this was relatively a painless transactio Keith was informative, responsive and friendly as we discussed the purchase of the car. As mentioned above this was relatively a painless transaction which is saying something when it comes to buying a car. The whole process of taking the deal to the manager is getting old and is outdated. The sales people should be empowered up to a certain amount and if it goes above that then maybe they have to go back to manager. More

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Very professional and Keith Mickens was the best! I have visited almost all Acura dealerships in Central and North New Jerseys, and some Honda and Lexus ones in New York area as well. This dealership I have visited almost all Acura dealerships in Central and North New Jerseys, and some Honda and Lexus ones in New York area as well. This dealership is very professional and reasonable. I fwas randomly arranged to work with Keith Mickens during my first visit when I still didn't have a clear idea of which car I wanted the most. Keith was very friendly, patient, and professional. He took time explaining everything to me, was never hesitant to help me try different models and not pushy at all. He was also very honest when we talked about price and terms etc. As I had just visited about 3-4 dealerships before that, I decided to walk away without promising anything because I wanted to keep exploring and make sure I would get the best deal as I can :) Keith was never pushy nor making those "sticky" followup calls as you would get from other dealerships. About 3 weeks later, after researching tens of websites, visiting at least 15 other dealerships (I even put all information in an Excel spreadsheet in order to weigh things in), I went back to Keith as I realized I had the best experience with him and his dealership. My cousin and I visited right near the end of business hour and Keith was about to leave for a family duty. However, he called his wife and stayed for another hour to let us test drive and discuss. Unfortunately, we still didn't like the car so we did not make a deal at that time (I'm quite difficult when it comes to purchasing anything haha). I wouldn't be surprised or annoyed if Keith showed some disappointment but he was not! Very very nice gentleman he is. Again, no pushing or desperate contacts after that. I believe they know what they do and are confident that customers would sooner or later know how good their offer and services they provide :) A few days later, I've found an MDX with all great specs and conditions I wanted at Montclair Acura so I came back to ask for a test drive (again!). Keith was still as professional and nice as he has always been. We eventually made the deal as the car was great, the asking price was also very good and I received some extra little discount as I would pick up the car immediately. It's been a year now and I'm still in love with my MDX. Bottom line, as a very picky and tough-bargaining customer, I highly recommend Montclair Acura and Keith Mickens! You won't be disappointed. More

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Great place to purchase car I really enjoyed purchasing my vehicle from here and Keith was a great person to work with. I really enjoyed working with Keith and he made it really I really enjoyed purchasing my vehicle from here and Keith was a great person to work with. I really enjoyed working with Keith and he made it really easy to understand the pricing and which vehicle was the perfect fit for me. More

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Phenomenal Experience! What can I say! My experience at DCH Montclair Acura, was simply amazing! I noticed as I walked through the showroom all the staff had smiles on their What can I say! My experience at DCH Montclair Acura, was simply amazing! I noticed as I walked through the showroom all the staff had smiles on their face and were very friendly. I purchased my very 1st Acura and I'm in LOVE! Thanks to Keith Mickens, who was very knowledgeable and answered every questions and concerns that I had regarding the RDX without any hesitation. Keith gained my trust which in this day and time is extremely important when making a large purchase, he made my experience so relaxing. Also, Hamad in the Finance Department has a great sense of humor, nothing but laughs as I was signing all of my paperwork. I would definitely refer any and everyone I come in contact with to shop with DHC Montclair Acura and work with both Keith and Hamad! Job well done gentlemen. More

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Great Sales Great Dealership We were looking for a new vehicle for about 2 mouths very stressful until we had the pleasure meeting Mr. Keith Mickens he is the best sales person I We were looking for a new vehicle for about 2 mouths very stressful until we had the pleasure meeting Mr. Keith Mickens he is the best sales person I ever work with don't waste any time go and see Mr. Mickens great salesman great dealership thank you again , Vinny and Anna More

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Keith Mickens I had the pleasure of working with Mr. Keith Mickens and I need to inform you that it was a smooth transaction from start to finish. I knew what I wan I had the pleasure of working with Mr. Keith Mickens and I need to inform you that it was a smooth transaction from start to finish. I knew what I wanted and he was able to meet my needs. There wasn't any hidden fees, no one lurking with googly eyes or panting at the door. Mr. Mickens was even kind enough to take me to the local Walgreens to pick up baby milk for my baby (forgot the milk at home geesh). Now that's a professional! I was definitely pleased with my experience and I would recommend anyone to purchase a used or new car from DCH Acura. More

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Amazing service and overall car buying experience! Keith Mickens and Jaime Borja were very knowledgeable, kind, and professional. Both employees are invaluable assets to the DCH dealership. It was an Keith Mickens and Jaime Borja were very knowledgeable, kind, and professional. Both employees are invaluable assets to the DCH dealership. It was an awesome experience. More

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very good experience Had a very good experience purchasing our 2014 Pilot. Both Keith and Hamad were straightforward and helpful. Would recommend this dealer to others b Had a very good experience purchasing our 2014 Pilot. Both Keith and Hamad were straightforward and helpful. Would recommend this dealer to others based on our experience. More

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