Everything went well They were organized, friendly and
efficient I felt well taken care of
efficient I felt well taken care of
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by isahemp
Verified Customer
Verified Customer
Other Employees Tagged:
Keith Mcginnis
Oct 20, 2025 -
Russ Darrow Toyota of West Bend responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come!
Mitchell Darrow
mitchell.darrow@russdarrow.com
I enjoyed the service area and the people who helped me.
Was a nice experience.
Was a nice experience.
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by Judieand Apollo
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2025 -
Russ Darrow Toyota of West Bend responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend.
Mitchell Darrow
mitchell.darrow@russdarrow.com
Everyone is polite and respectful.
Plus they all let you know the approximate cost of the work required. Very efficient and friendly.
Plus they all let you know the approximate cost of the work required. Very efficient and friendly.
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by jameskhenry
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Russ Darrow Toyota of West Bend responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend!
Mitchell Darrow
mitchell.darrow@russdarrow.com
Professional, courteous and kept me informed about what
was happening with my truck repair. Yep
was happening with my truck repair. Yep
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by jkbrj
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Russ Darrow Toyota of West Bend responded
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon!
Mitchell Darrow
mitchell.darrow@russdarrow.com
"AT LEAST 15 WORDS ABOUT THIS DEALERSHIP".
On a serious note, they are friendly, fast service, professional, address all my needs, courtesy shuttle.
On a serious note, they are friendly, fast service, professional, address all my needs, courtesy shuttle.
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by Kens713
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2025 -
Russ Darrow Toyota of West Bend responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.
Mitchell Darrow
mitchell.darrow@russdarrow.com
Very professional and courteous service and timely.
Also an itemized statement which is also explained.
Also an itemized statement which is also explained.
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by CHARNMOLLY
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Russ Darrow Toyota of West Bend responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mitchell Darrow
mitchell.darrow@russdarrow.com
Everyone at Russ Darrow have been absolutely amazing.
I would recommend this dealership to all my family and friends.
I would recommend this dealership to all my family and friends.
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by mlfschumacher
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Russ Darrow Toyota of West Bend responded
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon!
Mitchell Darrow
mitchell.darrow@russdarrow.com
He was nice and fixed the issue.
I really liked the video he sent with what he did.
I really liked the video he sent with what he did.
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by Nicole
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Russ Darrow Toyota of West Bend responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come!
Mitchell Darrow
mitchell.darrow@russdarrow.com
Polite and friendly staff, clean dealership, no pressure
sales. The service department was accommodating and fast. I will be using Russ Darrow moving forward.
sales. The service department was accommodating and fast. I will be using Russ Darrow moving forward.
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by ted.swan.5
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Russ Darrow Toyota of West Bend responded
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon!
Mitchell Darrow
mitchell.darrow@russdarrow.com
Good people great service will continue to do businesses
with this dealership and dealer group. Thks.
with this dealership and dealer group. Thks.
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by BURNY_301
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2025 -
Russ Darrow Toyota of West Bend responded
Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon!
Mitchell Darrow
mitchell.darrow@russdarrow.com