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Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend
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Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Keith Mcginnis

January 31, 2025

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Russ Darrow Service has never disappointed me. They are so good about meeting my service needs and so honest about what I need and what I don't need that I can't imagine going anywhere else. More

by algpeters
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Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Abigail Lundberg

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Jan 31, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

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Customer contact at the service counter was very good. My biggest complaint is that the oil change light wasn’t reset. It’s happened so often that I know how to reset it as good as the Toyota techs. It More

by wizjr1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

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Jan 27, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

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Helpful and kind. Appreciate the thorough review of vehicle and assistance with the tire. Thanks More

by K
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

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Jan 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

January 23, 2025

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The staff were timely and efficient. The recall work was completed as informed. No issues with this dealership. More

by IRENESYMES
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Ryan Knepprath

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Jan 24, 2025

Russ Darrow Toyota of West Bend responded

Irene, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

January 22, 2025

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They are a great dealer I think. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. More

by NATHAN98MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Abigail Lundberg, Nicholas Pastorelli

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Jan 22, 2025

Russ Darrow Toyota of West Bend responded

Nathan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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