Dealership Experience
5 yrs, 3 mos
Industry Experience
27 yrs
252 Reviews
Write a Review252 Reviews of Keith Mattingly
February 01, 2025
Always a great experience writing with both sales and service teams! They are knowledgeable, friendly and attentive to details. There’s a very nice waiting area at the dealership, so perfectly fine to wa service teams! They are knowledgeable, friendly and attentive to details. There’s a very nice waiting area at the dealership, so perfectly fine to wait for the service being done. More
Other Employees Tagged: Eric Weiss, Julie Mei, Steve Matters , Anthony Mitchell
January 30, 2025
Both sale and service have been beyond my expectations. Go way above in regards to customer service Go way above in regards to customer service More
Other Employees Tagged: Eric Weiss, Julie Mei , Steve Plona
January 08, 2025
Quick, easy, and pleasant! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! This was my first service experience with Secor, and I hope to receive the same level of service going forward. Thank you! More
January 08, 2025
My service visit was excellent with both the service provided on my arrival and the service completed on my vehicle. I also was able to talk with Stve Plona while waiting for my car to be serviced and w provided on my arrival and the service completed on my vehicle. I also was able to talk with Stve Plona while waiting for my car to be serviced and was very pleased that my brakes were okay and they added air to my tires without a charge. Thank you so much! More
Other Employees Tagged: Stephen Plona
January 04, 2025
Customer service is definitely lacking at this dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especia dealership. When an appointment is made most if not all customers expect their vehicle services to be performed in an adequate amount of time especially for an oil change. Over three hours later and a call to the dealer I learned that the car was still not ready and needed an additional 15-20 minutes. This is not the first time I have experience this. Car was not vacuumed or washed which was conducted with previous visits. Consistency is key with customer service and this dealership really lacks this. I think Volvo needs to take a look into the operations of this dealership. I would never purchase a new Volvo form this place. More
December 31, 2024
Keith is the man! Great service as always. Really helpful and user friendly. Thank you very much. Great service as always. Really helpful and user friendly. Thank you very much. More
Other Employees Tagged: Eric Weiss, Julie Mei