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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 20

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
206 Reviews
4.8

206 Reviews

Write a Review

206 Reviews of Keith Knowlson

August 01, 2023

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Employee Rating

It was a Quick service. It was done is 1 day. Fast easy, no issues. Highly recommended. More

by slcdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Aug 01, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 29, 2023

Dealership Rating
Employee Rating

Great service, as always! Keith and Layne treat me like a remembered friend every time I go there! More

by CHANELKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Jul 31, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Keith and Layne were able to help, and we hope to see you again!

July 27, 2023

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Employee Rating

Everyone was very friendly and service was fast. I appreciate the car wash, it's a nice touch. More

by brian.versmessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Jul 28, 2023

Spitzer Acura responded

Thank you for the kind words for our service department, Brian! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 22, 2023

Dealership Rating
Employee Rating

Thank you to Keith Knowlson and the service department for your great customer service…very satisfied with the work done! More

by BTARANTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2023

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Keith and our team delivered such a great experience!

July 20, 2023

Dealership Rating
Employee Rating

5 stars for Spitzer’s service Department. Albert and Layne and the rest of the crew have been awesome! 0 Stars for Acura for failing to stand behind a faulty product of their own creation a More

by CHIP5840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman, 5 stars for Albert Malone

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Jul 20, 2023

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Albert and Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 14, 2023

Dealership Rating
Employee Rating

The coordination of a service date with loaner vehicle was an easy process. Everything was serviced as discussed.. The number of phone calls and emails to review. My service was a bit ridiculous though. More

by buy1moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman, Matt Popovich

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Jul 15, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We truly appreciate your business. Your feedback and rating mean a lot to us. We'll be sure to share your feedback with our crew.

June 14, 2023

Dealership Rating
Employee Rating

Great service department! Always very attentive. I like that they know me and are always very helpful More

by WILLIAMSTEVENS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Jun 14, 2023

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

May 20, 2023

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Employee Rating

They are always friendly and helpful. They always do a great job and I am always happy with the results. More

by jeff.ripple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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May 23, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2023

Dealership Rating
Employee Rating

Great dealership ALWAYS A POSITIVE EXPERIENCE So happy to have this dealership zs our ACURA dealership More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Lynn Osborn , Adam Drakulic, John Layman

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May 02, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2023

Dealership Rating
Employee Rating

Keith and your service department very good thank you have a nice day will be back More

by mucheckmark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 30, 2023

Spitzer Acura responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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