Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 12

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
205 Reviews
4.8

205 Reviews

Write a Review

205 Reviews of Keith Knowlson

May 13, 2024

Dealership Rating
Employee Rating

Everything was awesome. John had asked if I had questions on the service about to be performed before any work was to start. I was in for normal maintenance and needed to ge More

by BRIANLECKENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

May 13, 2024

Spitzer Acura responded

Brian, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years to come!

May 11, 2024

Dealership Rating
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Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

May 11, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2024

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Employee Rating

Keith and the service staff are always timely and professional. Very good service and communication More

by Rflockvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

May 03, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 30, 2024

Dealership Rating
Employee Rating

I knew I had a sensor issue but it was really helpful to go over some other maintenance items that needed addressed. Everyone was great and when all was said and done I now have the peace of mind knowing th More

by BFASENMYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

May 01, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 23, 2024

Dealership Rating
Employee Rating

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Apr 24, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2024

Dealership Rating
Employee Rating

Layne and Spitzer did a great job mounting and balancing my wheels. Layne helped me unload and (later in the day) load my wheels into my vehicle. Thanks for your help! More

by mike.cromp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Apr 12, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

April 05, 2024

Dealership Rating
Employee Rating

Everyone that I had to deal with was very professional & friendly. The experience was extremely easy. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Apr 06, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

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Employee Rating

I made an appointment for my 2023 RDX for a warranty covered issue. John greeted me immediately upon arriving and I was on way in five minutes. I picked up my car later in the day and it was washed and More

by RFIREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Apr 03, 2024

Spitzer Acura responded

Thank you for your very kind service review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 27, 2024

Dealership Rating
Employee Rating

very informative on the car issue and explaining repair procedures and reviewing warranty coverage and scheduling work to be completed in a timely manner More

by DAVEMAHALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Mar 28, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura, Dave. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2024

Dealership Rating
Employee Rating

Keith is professional and very easy to communicate with and keeps me informed on the progress of the service. More

by enneal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Spitzer Acura responded

We are very happy to hear that Keith provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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