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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
132 Reviews
4.9

132 Reviews

Write a Review

132 Reviews of Keith Knowlson

December 31, 2024

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Employee Rating

I've always had excellent service at Spitzer, today was no different. Keep up the good work! More

by DCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine

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December 27, 2024

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Employee Rating

Great job, had a battery issue when I arrived for routine service. They completed the service and replaced the battery within an hour! Very helpful and fast. More

by tboyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Spitzer Acura responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 24, 2024

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I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeannine Malone

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Dec 27, 2024

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 24, 2024

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Employee Rating

Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Dec 27, 2024

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 18, 2024

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Employee Rating

Everyone I dealt with at Spitzer was very courteous and professional. We were totally satisfied. More

by jaymar51059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Lynn Osborn

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Dec 18, 2024

Spitzer Acura responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Safe travels and the entire team here at- Spitzer Acura wishes you a Happy holiday's!

December 06, 2024

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Employee Rating

Excellent customer service as usual. Vehicle was done quickly and nicely cleaned. Layne was great to with and got me in and out efficiently . Thank you! More

by CAPEZZUTO311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Dec 08, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2024

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Employee Rating

Very good service. It was quick and they did a good job. It was a good experience. More

by ciberal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Dec 08, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 30, 2024

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Employee Rating

I wanted to just say how amazing the service staff has been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway More

by Shelley Duffy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Albert Malone

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Dec 01, 2024

Spitzer Acura responded

Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

Dec 02, 2024

Spitzer Acura responded

Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!

November 26, 2024

Dealership Rating
Employee Rating

Layne is always professional responsive knowledge and pleasant. He is helpful to all of my needs for my cars. More

by STHOMPSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 27, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

November 18, 2024

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Employee Rating

Great and friendly service department. Super quick service. They even washed my car. I will be returning for future services. More

by Sam A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine Malone and Albert Malone

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Nov 18, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sam, please let us know.

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