Keith Johnson
Keith Johnson at Brilliance Subaru

Keith Johnson

Sales & Leasing Associate

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

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9 Reviews
not yet
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9 Reviews

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9 Reviews of Keith Johnson

March 22, 2024

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Employee Rating

The staff was very helpful and friendly. The best experience I’ve had in purchasing a new car. Honest and not pushy. I highly recommend this dealership More

by Davehuck1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2024

Brilliance Subaru responded

Dave, Thank you very much for the 5 star review and purchase from Brilliance Subaru. I am glad that you had a great experience at our dealership. We look forward to giving you the same 5 star service when you return for maintenance. Jim DaLuga General Manager

February 18, 2023

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Employee Rating

Salesman Keith Johnson was VERY pleasant to work with, as is the dealership. No pressure sales tactics .. none. No silly add-on fees (just to jack up the price). We will be our next car from Mr. Johnson, a More

by Happy Camper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Jason Ring

Feb 27, 2023

Brilliance Subaru responded

Happy Camper, Thank you very much for the 5 star review and wonderful feedback. Keith has been providing exceptional customer service since we opened Brilliance Subaru in 2014 and I am glad that you enjoyed working with him. See you next time! Jim DaLuga General Manager

November 25, 2022

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Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

October 28, 2022

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Employee Rating

Great sales staff - very friendly and no pressure to purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away More

by alec9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Ed Troike

Oct 31, 2022

Brilliance Subaru responded

alec9, Thank you very much for the 5 star review and your feedback. We appreciate the business and hope to see you down the road for service. Jim DaLuga General Manager

June 24, 2022

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Employee Rating

Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and your confidence in our dealership team. Jim DaLuga General Manager

June 19, 2022

Dealership Rating
Employee Rating

Brilliance Subaru is a step above other large auto dealerships, providing a minimal pressure sales experience. The service department is also a step above most service centers. More

by MattM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner

Jul 04, 2022

Brilliance Subaru responded

MattM, thank you for the 5 star review and your feedback. I am glad to hear that you have confidence in the sales and service departments at Brilliance Subaru. See you next time. Jim DaLuga General Manager

August 08, 2021

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Employee Rating

--About two weeks ago after seeing one of this dealer's used cars on AutoTrader (I think), we made an appointment with Sales Associate Keith Johnson to test drive the car that day. Keith was very cordial, More

by 633sqn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cybulski, Finance Manager

Aug 11, 2021

Brilliance Subaru responded

633sqn, thank you very much for the review. I love it when a consumer describes their purchase experience at Brilliance Subaru as "painless" as that is the goal at our dealership. I am glad that you had a great experience with both Keith and Jeremy and I hope that you enjoy the new car. Jim DaLuga General Manager

May 05, 2020

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Employee Rating

They were very easy to work with and compliant with my requests. I definitely recommend this place especially if you’re looking for a Subaru. More

by TyX
Recommend Dealer
Yes

September 18, 2019

Dealership Rating
Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

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