Keith Conroy

I recently had the pleasure of visiting the service department at Lester Glenn Subaru, and I can’t say enough about the exceptional experience I had. From start to finish, everything was handled with p department at Lester Glenn Subaru, and I can’t say enough about the exceptional experience I had. From start to finish, everything was handled with professionalism, care, and a level of customer service that truly stood out. My service representative, Keith Conroy, deserves special recognition for making the entire process seamless and enjoyable. More

by RBABSON2 Verified Customer Verified Customer

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Was taken right away for my interview with my service coordinator Keith Conroy and he was very patient with this old gal who needed an explanation about my 30,000 mile service check. He made me feel ver coordinator Keith Conroy and he was very patient with this old gal who needed an explanation about my 30,000 mile service check. He made me feel very comfortable. Everyone I spoke to along the way was so friendly and welcoming. More

by EILEENCARL Verified Customer Verified Customer

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Long wait time, and problem not resolved after $395. They decided to Troubleshoot by rebalancing and aligning tires. Never checked anything else such as bent rim or other causes of vibration.This is 4th They decided to Troubleshoot by rebalancing and aligning tires. Never checked anything else such as bent rim or other causes of vibration.This is 4th time I have had tires rebalanced and aligned. They also overinflated tires by 6-7 PSI. I went to a Subaru dealer figuring I would finally get a resolve to the vibration issue but after the expense and time involved I still do not have the problem fixed. Very upsetting. More

by kdemaryhummel Verified Customer Verified Customer

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Always courteous and friendly service department. They keep me well informed on what’s happening and always explain everything They keep me well informed on what’s happening and always explain everything More

by DDEWEIL Verified Customer Verified Customer

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I have only good things to say about all of the Lester Glenn dealerships from which I have purchased many cars. My only issue this time was the totally unexpected "report card" on my 2021 Forrester. I h Glenn dealerships from which I have purchased many cars. My only issue this time was the totally unexpected "report card" on my 2021 Forrester. I have 26K miles on the car and was informed my battery testing suggested I needed a new battery. I honestly don't remember having to replace a battery at such a low mileage. But, that's not the bad part- a battery for my car would cost close to $500!! I don't even use the Stop/Start system that came with the car and is always turned off as soon as I start my engine. This is supposedly one of the reasons these batteries don't last long. I wish I had known, but it was standard on the car. Not the dealers fault, but I think cars equipped with this system (it should be optional) should come with a warning about the battery cost. More

by LAURIEJOAN Verified Customer Verified Customer

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Eric Senatore and Keith Conroy are outstanding service reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. They are the awesome and pay attention to details. More

by Queen Kath Verified Customer Verified Customer

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They prvided excellent service they made it quick and easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and ou easy, They provided a loaner car which helped me in making all of my appointments. As always Lester Glenn went above and beyond with quality and outstanding service. More

by KENEILEEN3287 Verified Customer Verified Customer

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Smooth check-in, friendly and professional atmosphere, comfortable waiting area and fast and efficient service. comfortable waiting area and fast and efficient service. More

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Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend my advisor was very friendly and explained everything just fine. Would highly recommend More

by FIRSTMATEJANE1 Verified Customer Verified Customer

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We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More

by SEAGODDESS52 Verified Customer Verified Customer

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