Kayla Warren
Kayla Warren at Mitchell Hyundai

Kayla Warren

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Kayla Warren

March 31, 2026

Dealership Rating
Employee Rating

The service department is very clean and organized. Kayla Warren was very accommodating. She explained what services would be performed, approximate wait time and where the customer lounge was located More

by sandieandtom@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
Employee Rating

I cannot say enough about this dealership and the service department. Over the years, many have a hard time dealing with any car dealership. The haggling, the "promises", the sleepless night knowing it will More

by JONMARSH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Amerspek

Mar 28, 2026

Mitchell Hyundai responded

We are so glad you had a 5 star experience at Mitchell Hyundai. We appreciate the kind words and look forward to serving you in the future.

March 20, 2026

Dealership Rating
Employee Rating

After routine service of the Tucson including oil change I noticed oil spots on the garage floor, took the car back next day, service person said that there was no active oil leak only oil residue left from More

by RONWARD68
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Mitchell Hyundai responded

Thank you so much for taking the time to speak with me today about our workmanship. I truly appreciate your feedback, and I’ll be talking with the team to ensure we’re being more conscientious with our repairs moving forward. If you feel we’ve addressed your concerns, I would be grateful if you’d consider updating your score — it really helps us continue improving and supporting our customers the best we can. I hope you have a wonderful weekend at your reunion and a safe trip home. Thank you for your continued loyalty and for choosing Mitchell Hyundai. It means a great deal to all of us. Mitch Deese Service Manager Mitchell Hyundai

March 19, 2026

Dealership Rating
Employee Rating

All employees were courteous, competent, and professional. the waiting area was clean and comfortable. The service performed was clearly explained. More

by papadoug00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Mitchell Hyundai responded

So glad you had a great experience. Please come back soon.

March 12, 2026

Dealership Rating
Employee Rating

Mitchell Hyundai is always very on top of the maintenance and needs of my vehicle! More

by DRAKE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Mar 14, 2026

Mitchell Hyundai responded

Thank you for allowing us to be of service . We look forward to serving you in the future.

March 11, 2026

Dealership Rating
Employee Rating

Mitch and Kayla took care of me and my car. Mitch went above and beyond what was required. Thank you. More

by JHBYRD965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Mitchell Hyundai responded

We appreciate the opportunity and will continue to exceed expectations. Please come back soon,

March 11, 2026

Dealership Rating
Employee Rating

Very good service! People were nice and the wait was not long at all. I got my care back clean and fully serviced! More

by DPRALAHI3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Mitchell Hyundai responded

Glad you had a 5 star experience. We appreciate the opportunity to be of service and look froward to serving you in the future.

March 06, 2026

Dealership Rating
Employee Rating

Got oil change. Next morning oil all over the concrete underneath car. It wasn't leaking before the oil change so the technician should have checked it closer before More

by JHBYRD965
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2026

Mitchell Hyundai responded

Thank you so much for sharing your experience with us at Mitchell Hyundai. I gave you a call a few minutes ago because I truly wanted to reach out personally and apologize for the issues you’ve had. When you have a moment, I’d really appreciate the chance to speak with you. Please feel free to call me at 334‑308‑1670. We want to make things right for you and take care of everything you’ve been dealing with. Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

March 06, 2026

Dealership Rating
Employee Rating

Staff was great! New coffee machine was nice touch. So many choices. Nice lady at parts area. Gave me a class on it. Lol Thank you for a great experience with my More

by SHAWNLJONES1775
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels , Brandi parts lady

Mar 07, 2026

Mitchell Hyundai responded

Thank you for the kind words and the review. We appreciate the service business an look forward to your next visit.

February 25, 2026

Dealership Rating
Employee Rating

Always clean, staff nice and very attentive. I feel welcomed every time I go there. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen

Feb 27, 2026

Mitchell Hyundai responded

Glad you had a 5 star experience. We look forward to serving you in the future.

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