Kayla Gilbertson
Business Development Manager
Jaguar Land Rover Boston
1188 Commonwealth Avenue
Boston, MA 02134
Hey there! I'm Kayla, the Business Development Manager at JLR Boston. I'm thrilled to be heading into my seventh year with The Herb Chambers Company. Over the years, I've had the pleasure of meeting and working with so many amazing people. My journey in the automotive industry started at our flagship store, Lexus of Sharon, and I was lucky enough to help open JLR Boston in March 2021. I truly believe that the best part of the car-buying experience is how it makes you feel, and my mission is to ensure every single one of our clients leaves happy and confident in their decision to choose us. Please don't hesitate to reach out to me with any questions or concerns you have as you shop for your next vehicle.
Read more18 Reviews
Write a ReviewDealership Experience
3 yrs, 9 mos
Industry Experience
7 yrs, 3 mos
18 Reviews of Kayla Gilbertson
September 30, 2023
Waste of time. For over a week, two reps were wasting my time about getting into Land Rover Range Rover, just to get a call from a third person, who offered me 36 m For over a week, two reps were wasting my time about getting into Land Rover Range Rover, just to get a call from a third person, who offered me 36 month lease with payments totaling $166,000 for a $137,000 LR It's ok for a company to have ridiculous prices, but not to waste a person time for over a week, More
June 02, 2023
After my terrible experience at another dealership of Herb Chambers, I decided not to buy cars from Herb Chambers dealerships anymore. My experience killed my trust to the company, until I met with Adil Herb Chambers, I decided not to buy cars from Herb Chambers dealerships anymore. My experience killed my trust to the company, until I met with Adil and his team at Jaguar - Land Rover of Boston. I think every manager has to talk to him about how “Customer Service” should be. Even I ended up buying a car through a third party Adil even help me with that transaction. My next vehicle transaction definitely at his dealership. I also want to thank Fernanda Starr, Adriano Polanco, Victor Argueta and My T Phan. You should be thankful for Adil and his team taking Herb Chambers reputation from the ground to the top again. Regards, Alex K. More
Other Employees Tagged: Victor Argueta, Adriano Polanco, Adil Elomri , Sherrad Abdool
March 07, 2023
Very professional and a great experience- all the associates where cordial and cared about the customer experience- would recommend them highly and Isaac Burgos and Kayla were very helpful. associates where cordial and cared about the customer experience- would recommend them highly and Isaac Burgos and Kayla were very helpful. More
Other Employees Tagged: Isaac Burgos , Prerak Kansara, Kye Liang
December 03, 2022
Rex was the absolute best sales person ever. He was very helpful in getting our car ready to drive home. He is so nice with a sense of humor and very professional. We hope we get to work with Re He was very helpful in getting our car ready to drive home. He is so nice with a sense of humor and very professional. We hope we get to work with Rex and this dealership again in the future. Highly recommend. You will have an awesome experience. 😁 More
Other Employees Tagged: Rex Nowell , Sherrad Abdool, Prerak Kansara
August 09, 2022
Rex and Kayla were a pleasure to work with and I highly recommend them as well as the dealership staff. They were easy to communicate with and very professional too. recommend them as well as the dealership staff. They were easy to communicate with and very professional too. More
Other Employees Tagged: Rex Nowell , Prerak Kansara
February 26, 2022
Great experience working with Jonathan Prudent! !! Overall customer service and attention to details by all team members was impressive A+++ !! Overall customer service and attention to details by all team members was impressive A+++ More
Other Employees Tagged: Prerak Kansara, Alex Perez, Jonathan Prudent
January 14, 2022
Beautiful new showroom; very professional staff. Staff exceeded my expectations in terms of product knowledge and overall commitment to service. I arrived and left a very happy customer. exceeded my expectations in terms of product knowledge and overall commitment to service. I arrived and left a very happy customer. More
Other Employees Tagged: Andrew Crede, Prerak Kansara, Jonathan Prudent
September 30, 2021
The team was great to work with. No pressure, no surprises, no BS. I've bought vehicles in the past and the experiences still bother me. If you want a no nonsense approach to buying a vehicle give surprises, no BS. I've bought vehicles in the past and the experiences still bother me. If you want a no nonsense approach to buying a vehicle give this place a shot. More
Other Employees Tagged: Amanda Carr, Alex Perez, Marc Star
August 23, 2021
The entire team at Herb Chambers Boston landrover Jaguar provided Top of class service stsrting with my initial inquiry all the way through to delivery. provided Top of class service stsrting with my initial inquiry all the way through to delivery. More
Other Employees Tagged: Sokhom Toek