Kay Parris

When I left the dealership with my new car, I was very satisfied. I enjoyed the ride home, and the car was very pleasant to drive. The problem began when an item that was missing from the car at the time satisfied. I enjoyed the ride home, and the car was very pleasant to drive. The problem began when an item that was missing from the car at the time of purchase it was not replaced. I was told that I had to speak to Noah in financing to get this. I made three calls to Noah staying on hold for 35 minutes at one time. I never did get to speak to him so I left a negative review. First thing this morning I received a call from General manager, Mark S choals as well as Kay Parris; my sales person. At the time of purchase K was wonderful and treated me extremely well. Mark called to get the issue of the missing part resolved, which he did. I then received a call from Michelle a manager at the dealership who made demands that the dealership would satisfy me only after our I would change the rating to a five. I called Mark back and he immediately resolve the issue. Hole in all the experience was positive the actual sale went better than I expected and I would recommend my friends to Sun Toyota. More

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Kay was very helpful in the purchase of our vehicle. We were on a time crunch and she made sure we got in and out as quickly as possible. We were on a time crunch and she made sure we got in and out as quickly as possible. More

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Kay Parris was exceptional. She listened, helped me and was so never pushy or insisted in anything. She was totally concerned to offer the best customer service. She listened, helped me and was so never pushy or insisted in anything. She was totally concerned to offer the best customer service. More

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Worked amazingly to get me into a truck. Wonderful service and I’ll end up being a lifetime Toyota family member Wonderful service and I’ll end up being a lifetime Toyota family member More

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Was very easy to talk to, listened very well and heard what I was asking for. Would recommend to anyone and will be back what I was asking for. Would recommend to anyone and will be back More

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Shining light is sales person Kay Parris. ...amazing and easy to deal with great communication.....downfall....all vehicles pictured online are always dirty...would help to detail them prior t ...amazing and easy to deal with great communication.....downfall....all vehicles pictured online are always dirty...would help to detail them prior to posting pics...makes it look like a buy here pay here....even the audi I just purchased needed help....engine bay was totally filthy and wasn't cleaned prior to putting on the lot. More

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Kay was patient and explained everything so well about the two cars I test drove, she was warm and answered all my questions, and thoroughly explained each step in the purchasing and trade in process. Al the two cars I test drove, she was warm and answered all my questions, and thoroughly explained each step in the purchasing and trade in process. Although I was a bit hesitant and cautious, she made me feel welcome and unhurried in my decision. More

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Very nice experience. Clean showroom. Terrific experience. Salesperson was amazing and explained everything to me about the car Clean showroom. Terrific experience. Salesperson was amazing and explained everything to me about the car More

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I am happy with Sun Toyota, this was a major decision for me since the truck was more than what I was expecting to cost due to warranties added fees, etc. Not indicating this on the online advertising and no me since the truck was more than what I was expecting to cost due to warranties added fees, etc. Not indicating this on the online advertising and not able to utilize the promotional coupons for financing. In the end, I was pleased with the final determination of my trade in, not happy that I had to put money down and still have a very high monthly payment, but hopeful that in the end this was a good decision. More

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Kay Parris was excellent. Very friendly and knowledgeable. Everyone there was very nice. My new car is great Very friendly and knowledgeable. Everyone there was very nice. My new car is great More

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