Katrina Jacobson

Customer service at Fitzgerald Germantown is excellent. I was impressed by the way we were received today and how the staff took their time to answer the questions we asked. We were given time to test driv I was impressed by the way we were received today and how the staff took their time to answer the questions we asked. We were given time to test drive the car. No pressure of any kind. The car turned out to be exactly what we were shown online. More

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This is the second time we purchased a vehicle from Fitzgerald and it's always a good experience. Fitzgerald and it's always a good experience. More

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Quick almost hassle free dealership. Showed up after sending an email. Car was right up front ready to test drive. Walked in and gave them my license and not 5 mins later we were on the Showed up after sending an email. Car was right up front ready to test drive. Walked in and gave them my license and not 5 mins later we were on the road to the test drive. Car is basically brand new so no issues with it. Just be very careful of the options listed and how it compares with the actual car. Well prices but this is a no haggle dealership. Shoutout to my SA Judie Mousa for going above and beyond, driving up with the off site finance manager and being there the whole way. RX 350 in Obsidian on Glazed Carmel interior. More

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Staff were knowledgeable and friendly. The entire process was smooth. We like the no haggle experience. The entire process was smooth. We like the no haggle experience. More

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My car salesman was on it as soon as I requested information about the vehicle as soon as I went the he came out and helped me with everything about the vehicle. I was very pleased with help. If eve information about the vehicle as soon as I went the he came out and helped me with everything about the vehicle. I was very pleased with help. If ever looking for a car again and he is still available I will ask for him thanks again for your help More

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At Fitzgerald Used Cars, what you see is what you get—great cars with no hidden dealership fees. Their no-haggle prices are the real deal. My purchase experience was straightforward and hassle-free. get—great cars with no hidden dealership fees. Their no-haggle prices are the real deal. My purchase experience was straightforward and hassle-free. Judie was incredibly knowledgeable, funny, and patient. He answered all our questions and sought help when he didn't have the answers. Equally impressive is their finance team (I worked with Hanna and Katrina), who truly work with buyers to secure the best interest rates—not the other way around. Thank you all for being rockstars! More

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I just purchased a Toyota Corolla from the Fitzgerald Toyota Germantown, and I can't say enough good things about my experience, especially with the product Specialist, Judie Mousa, and his manager Hana Toyota Germantown, and I can't say enough good things about my experience, especially with the product Specialist, Judie Mousa, and his manager Hana Habib. From the moment I walked in, Judie was incredibly cooperative and understanding of my needs. Both he and Hana went above and beyond to secure the perfect deal for me. Their insights were invaluable and helped me make the right decision that fits my needs perfectly. Thanks to their expertise, I ended up saving a significant amount of money. I highly recommend this dealership and the outstanding service provided by Judie and Hana. They truly made the car-buying experience smooth, enjoyable, and rewarding. More

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If I could put 6 stars out of 5, I would do that. Judie is super friendly and helpful. It was the most relaxed, transparent, no-stress experience with the car dealership I ever had. Thank you a lot, Judie is super friendly and helpful. It was the most relaxed, transparent, no-stress experience with the car dealership I ever had. Thank you a lot, Fitzgerald Used Cars Germantown! More

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I overall had a great experience. I was there for a while because I was having issues getting accepted by banks or the down payments would be crazy high, I even left at some point, bu I was there for a while because I was having issues getting accepted by banks or the down payments would be crazy high, I even left at some point, but whenever I came back Judie assisted me and was great help. He found me a really good car almost instantly. He was very nice, super helpful, and empathetic. Funny too! I also really enjoyed speaking with Katrina. She was amazing help, taught me a lot (which means a lot to me because it was my first car), she looked out for me financially so that I wouldn’t put myself in debt or anything. I’m honestly just very grateful and happy over my experience. Even the manager was so nice and funny! I loved the environment and my new car! Judie deserves a raise because I’m beyond content. More

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Great experience, Judie was very knowledgeable and made my car buying experience extremely easy. I will definitely come back for my next car. my car buying experience extremely easy. I will definitely come back for my next car. More

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