Katrina Braun

Buying my new HR-V from Diehl Honda and Brian Russ was a great experience. It was stress free and super easy. great experience. It was stress free and super easy. More

by disgruntledpostal Verified Customer Verified Customer

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“I recently took my car in for service to diagnose an issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initi issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initially, I was told the service fee was $150, but additional charges were added, bringing the total to $200. As a hardworking individual who values transparency, I find this practice deceptive and unfair. Additionally, I feel that repair costs for motor vehicles are often overinflated, making it even more challenging for everyday people to afford necessary maintenance.” More

by rufai_k Verified Customer Verified Customer

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Great experience. Sales staff was unbelievable and finance can only be described as excellent. This truelly was a perfect transaction Sales staff was unbelievable and finance can only be described as excellent. This truelly was a perfect transaction More

by Tflanigan44 Verified Customer Verified Customer

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Lyndsay and Paul W are wonderful. Always willing to help. Thank you for having such wonderful people who care about their customers. Always willing to help. Thank you for having such wonderful people who care about their customers. More

by carolyn.rue Verified Customer Verified Customer

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They were very helpful and answered all are questions always with a smile thank you. always with a smile thank you. More

by contruccijoseph Verified Customer Verified Customer

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I have waited 16 months to have a defective passenger window mechanism fixed on my Honda Pilot, new in 2022. Finally had it in this past week, and it STILL wasn’t corrected after I was told it was. window mechanism fixed on my Honda Pilot, new in 2022. Finally had it in this past week, and it STILL wasn’t corrected after I was told it was. More

by hennons Verified Customer Verified Customer

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I have waited for 16MONTHs to have the passenger window, that kept going up and down, on my new pilot fixed. Finally, today 9/30/2024 I took it in..picked it up and it is STILL doing the same thing!! It is that kept going up and down, on my new pilot fixed. Finally, today 9/30/2024 I took it in..picked it up and it is STILL doing the same thing!! It is a major inconvenience for me to be without my car! More

by hennons Verified Customer Verified Customer

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Love the coupon and free car wash at Freddys Very prompt speedy service in and out in an hour speedy service in and out in an hour More

by LAMJJB24 Verified Customer Verified Customer

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When I dropped the car off they were quick to respond to tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. More

by immahlon.4779 Verified Customer Verified Customer

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It was ok at first. Then spoke to Manager...got much better with the outcome and end result Then spoke to Manager...got much better with the outcome and end result More

by thutchison0211 Verified Customer Verified Customer

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