Katlyn Oldham
Katlyn Oldham at Lakeland Volkswagen
Refer Me

Katlyn Oldham

Service Advisor

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.6
534 Reviews
4.6

534 Reviews

Write a Review

534 Reviews of Katlyn Oldham

April 14, 2025

Dealership Rating
Employee Rating

Friendly and speedy, they got me in and out all in the same day. They were informative and answered any questions I had. More

by duecydo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lakeland Volkswagen responded

Hi, Thank you for the great feedback! We're glad to hear our team at Lakeland Volkswagen provided friendly, efficient service and kept you well-informed throughout the process. We appreciate you choosing us!

April 13, 2025

Dealership Rating
Employee Rating

Took my Atlas in for a quick recall. Was in and out in approximately 25-30 min. And that was including a complimentary wash. More

by earn3pizza
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Apr 13, 2025

Lakeland Volkswagen responded

Hi, Thank you for your review! We're glad to hear your Atlas was serviced quickly, and that you enjoyed the complimentary wash. We appreciate your feedback and look forward to assisting you again!

April 12, 2025

Dealership Rating
Employee Rating

Very professional! They took care of me and my car in a very professional manner, and the car service was completed with great quality. More

by plpc
Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Apr 13, 2025

Lakeland Volkswagen responded

Thank you for the kind words! We're glad to hear you were well taken care of and that the service on your vehicle met your expectations. We appreciate you choosing Lakeland Volkswagen!

April 12, 2025

Dealership Rating
Employee Rating

It was just bad. Won’t be back for any type of service.No No. More

by molaconsults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2025

Lakeland Volkswagen responded

We're very sorry to hear about your experience and that we fell short of your expectations. We’d appreciate the opportunity to learn more and try to make things right. Please feel free to reach out to Jared Diveley, at jared@lakelandvw.com at your earliest convenience. Your feedback is important to us.

April 08, 2025

Dealership Rating
Employee Rating

Extraordinary experience, got me in and out. Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 r More

by JAYBUCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michael Mahoney

Apr 08, 2025

Lakeland Volkswagen responded

Hi Jay, thank you for your kind words! We're thrilled to hear that you had such a positive experience with us at Lakeland Volkswagen. We truly appreciate your feedback and hope to see you again soon!

April 05, 2025

Dealership Rating
Employee Rating

Ashley, I believe was the lady’s name who helped me, was excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and res More

by lisa@lisa.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lakeland Volkswagen responded

Hi Lisa, Thank you for sharing your experience with us! We’re so glad to hear Ashley was able to assist you with the unexpected issue and make your visit more comfortable. We truly appreciate your kind words and are happy we could make the experience a positive one. We look forward to serving you again in the future!

April 05, 2025

Dealership Rating
Employee Rating

My service experience has been excellent for my wife and myself especially from Kaitlyn who’s been wonderful More

by browneyedjandb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lakeland Volkswagen responded

Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that Kaitlyn has been so wonderful in assisting both you and your wife. We truly appreciate your feedback and look forward to providing you with excellent service in the future!

April 04, 2025

Dealership Rating
Employee Rating

First time scheduling service for my case with Lakeland VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy More

by Emanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Apr 05, 2025

Lakeland Volkswagen responded

Thank you for the kind words, Emanuel! We're so glad your first service experience at Lakeland Volkswagen was a positive one. Kaitlyn truly goes above and beyond, and we're happy to hear she kept everything clear and convenient for you. We appreciate your trust and look forward to helping you again in the future!

April 02, 2025

Dealership Rating
Employee Rating

Excellent service and communication I would recommend going to Lakeland VW and speaking with Kaitlyn when you need your car serviced or worked on More

by Idh0811
Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Apr 03, 2025

Lakeland Volkswagen responded

Hi, thank you for your kind words! We’re so glad to hear that you had an excellent experience with Kaitlyn at Lakeland Volkswagen. We appreciate your recommendation and look forward to assisting you with any future service needs!

March 30, 2025

Dealership Rating
Employee Rating

Nothing bad to say. All positive. Got a got deal on my ID.Not happy about not getting a loaner for recalls 3. More

by lweste6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sullivan, Ron Fondaw

Mar 31, 2025

Lakeland Volkswagen responded

Hi, thank you for your feedback! We're so glad to hear you're happy with your ID. We also appreciate your honesty regarding the loaner for recalls. We apologize for the inconvenience and will make sure to take your comments into consideration moving forward. If you have any questions or concerns, feel free to reach out!

1
...

Dealership Inventory (112 Vehicles)

used 2025 Mazda CX-30 car, priced at $25,411
2025 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $22,293
2025 Volkswagen Jetta
new
Monterey Blue exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen ID.4 car, priced at $50,454
2025 Volkswagen ID.4
new
3b3b exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $22,612
2025 Volkswagen Jetta
new
Monterey Blue exterior
Automatic
Front-wheel Drive
used 2022 Volkswagen Atlas car, priced at $29,819
2022 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $36,375
2025 Volkswagen Atlas Cross Sport
new
Pure White exterior
Automatic
Front-wheel Drive