Katie Vonder Haar

My Interaction with Alex was good. I need to know when was the oil change done. I see some granular gains on the front wind shield. The car was delivered unwashed and I see the sticker I need to know when was the oil change done. I see some granular gains on the front wind shield. The car was delivered unwashed and I see the sticker glues not cleaned on the left rear passenger window. More

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I have bought 6 cars from Dave Schultz across 15 years. Only from him. What does that tell you? He’s the best! Only from him. What does that tell you? He’s the best! More

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Dave has been awesome for countless years with all my cars! Super helpful and I would highly direct others to him for his service and care! Looking forward to working with him soon when my lease is up! cars! Super helpful and I would highly direct others to him for his service and care! Looking forward to working with him soon when my lease is up! More

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We have purchased too many vehicles to count. Every time it’s exceptional service we have always been treated like we are buying the most expensive vehicle they have Every time it’s exceptional service we have always been treated like we are buying the most expensive vehicle they have More

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Great sales force and great service department, always friendly and attentive customer service. Have recommended to many customers. friendly and attentive customer service. Have recommended to many customers. More

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I couldn't have been more pleased with my experience at Dean Team Volkswagen. Working with Nick Berblinger was comfortable and easy. Due to the situation we have been in with COVID finding A car was as m Dean Team Volkswagen. Working with Nick Berblinger was comfortable and easy. Due to the situation we have been in with COVID finding A car was as much of a challenge as finding the right car for me. Once I found the car that I wanted, Nick made the deal happen by listening, addressing all my concerns, and going to bat for me to help stay as close to my budget as possible. To be honest, Nick had some help from Shelby Diepenbrock from the finance department. She was patient with all of my questions, made sure to take great care with pulling my credit, and gave me a fair assessment of all the products Dean Team Volkswagen offered in order to help me find what made sense for me. While I couldn't control the reason for needing a new car, I sure could control who sold it to me. Thank you Nick and Shelby for making my experience pleasant and effortless as possible. More

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The Beetle Connection at Dean Team. They had vehicle we were looking for and our experience was exceptional. I contacted Marc Jackson online via CarFax app. I was hesitate at first since I was 700 miles a were looking for and our experience was exceptional. I contacted Marc Jackson online via CarFax app. I was hesitate at first since I was 700 miles away in Upper Marlboro, MD. I did not want to be ripped off. Marc professionally walked me through the process, earned my trust and confidence. He informed me of the vehicle costs. He became my trusted agent! I was buying a VW Beetle for my wife. Marc provided invaluable service. He took additional pictures, virtually walk me through car, produced a You Tube video showing me the car. I got a fair deal on a 2014 Beetle Premium with Tech (satin white) with 8.5K miles including a 72 month/ 60K PLAT Warranty. I was tickled pink--shut my mouth and kept on talking:-) The VW Beetle was loaded to the gills! Marc made us so comfortable that we cancelled a local deal in order to go with the Dean Team. I kid you not, wow. I purchased the vehicle on 4 May and had the car in hand on 6 May. Marc coordinated the delivery in time for Mother's Day. My wife was so excited to see the bug coming down the street atop of the Transport Carrier. Just happiness. We got a fair deal compared to other cars within the National Capital Region. We over paid $2K for the car, but I did not care. My wife was happy. PLUS, I know Marc will make a good commission to support his family too. At the end of the deal, it was a win win for all of us. I got a happy wife, Marc was happy, Dealership was happy. Thank you Marc, Keep up the good work and I will be more than happy to be a reference for you. Oh yeah, let's not forget Bill Van Oyen. He too was great finance guy. Bill called me at work, we went over the financing, warranty and Bill got the paper work to me within 14 hours via Fed Ex. I got a good deal on the extended warranty--I said yes before Bill could finish his sales pitch. Just a little tip...every $1K saved or spent moves the needle only by +/- $25; therefore, do not get hung up on $750 bucks. Counter with something that improves the vehicle. At the end of the day, have fun. Thanks Marc, Bill and young lady who was helping the finance officer. Semper Fidelis...Mel More

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I looked online at used cars on a Friday night and then came into the dealership on Saturady afternoon. John Townsend met me in the lobby and asked if I needed help. I sat down with John and explained w came into the dealership on Saturady afternoon. John Townsend met me in the lobby and asked if I needed help. I sat down with John and explained what I was looking for, a used convertible beetle. John pulled up there inventory and explained all about model and the difference and prices. We went out to the lot then and picked one to drive, I liked it and told John I wanted it. All this time John had other customers and was giving each of us his full attention. I'm not sure how he did it, but he made me fill like I was his only customer, while he was also taking care of others. Anyways, I bought it and then said I would be back later to get it. John had it ready and waiting. John went out of his way to give great service. John even made a trip to my home to bring an extra key fob and paperwork to me on Monday. I would highly recommend you contact John for a new or used car. John made the process very easy and was very knowledgeable about the car, warranty, and dealership recourses. Call John for great customer service and an easy buying process. He will take good care of you. More

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