Katie Vanostrand

No complaints from me. The service was fine. It always nice to have a good service department where you purchase your vehicle. The service was fine. It always nice to have a good service department where you purchase your vehicle. More

by RICHUSN Verified Customer Verified Customer

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Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More

by kencascella Verified Customer Verified Customer

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Express lane service is great. Efficient service with good communication. I recommend using this service. Efficient service with good communication. I recommend using this service. More

by JLECREWS Verified Customer Verified Customer

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The service writer was very courteous and informative. Y'all exceeded my expectations. You now are my auto mechanic! Thanks for everything Y'all exceeded my expectations. You now are my auto mechanic! Thanks for everything More

by Coastal Kurt Verified Customer Verified Customer

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They were very responsive to my questions and kept me updated on the status of my truck. The last dealer never called me to provide updates. I had to call them. Thanks you Katie. updated on the status of my truck. The last dealer never called me to provide updates. I had to call them. Thanks you Katie. More

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Came in for warranty work. Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! Service adviser communicated clearly and everything went smoothly. Of all your service advisers, Katie is the best! More

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They were friendly, knowledgeable and handled the work in a timely manner. They responded to my questions quickly! a timely manner. They responded to my questions quickly! More

by paulastory23 Verified Customer Verified Customer

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No communication unless I initiated it. Made an “appointment” to be told a half hour after it that they were a day behind in diagnosing. Told me it was a 16 hour job for $5300 and then when Made an “appointment” to be told a half hour after it that they were a day behind in diagnosing. Told me it was a 16 hour job for $5300 and then when I called Chrysler and got a case number they told me they could do it for $500. After that I still had to beg for communication. A week went by before I heard anything (the following Tuesday). She told me it would definitely be done by that Friday. 2pm Friday comes around and the guy hadn’t gotten the transmission out. I told them I can’t go without a vehicle and since I kept getting the run around could they give me a rental car. The manager said no bc they were doing a “good will” warranty. Well the good will warranty is the reason why it took almost 2 weeks for a 16 hour job. Because I wasn’t paying them $5300 they put me on the back burner for 2 weeks and hardly communicated unless I prompted it. More

by jmrains1986 Verified Customer Verified Customer

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oustanding costumer service , help me on what I needed to get work on my car.. get work on my car.. More

by harold_o_hamoy Verified Customer Verified Customer

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What I kike about Southern Dodge is that they tell you exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what yo exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what you want from you dealer. More

by markufford Verified Customer Verified Customer

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