Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
290 Reviews
4.5

290 Reviews

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290 Reviews of Katie Vanostrand

October 27, 2025

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Employee Rating

I was helped by Tina and she was excellent! Great communication, friendly and motivated to help. More

by joshua.amberger
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

October 25, 2025

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Employee Rating

Always get best service. They are professional and friendly. Explain what needs to be done . More

by dfforf
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

October 25, 2025

Dealership Rating
Employee Rating

Very responsive and professional. Gave very detailed explanation of work completed and discrepancies found. Happy to work with Southern. More

by jmquade
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

October 24, 2025

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Employee Rating

Not considering the condition of the vehicle and slow response time to finalize the deal. More

by Tony
Recommend Dealer
No

Other Employees Tagged: Katie Vanostrand

October 24, 2025

Dealership Rating
Employee Rating

Great every time I like the easy of scheduling and work quality All the time More

by NASLLVP
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

Oct 24, 2025

NASLLVP responded

Great every time I like the easy of scheduling and work quality All the time

October 24, 2025

Dealership Rating
Employee Rating

They did a great job. A A A A A A A A A A+ More

by tsalmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

October 24, 2025

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Employee Rating

Personnel very professional and friendly. John Deuso, Ron Rytter, and Mike Leonard were exceptional. The rear brake replace was done in less than two hours. More

by Corjam35
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

October 18, 2025

Dealership Rating
Employee Rating

Katie kept us updated throughout our car service. From accommodating our schedules, loaner car, and easy checkout process. More

by PANCHANACARLOSB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

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Employee Rating

Good service friendly and competent. Good service friendly and competent. Good service friendly and competent. Good service friendly and competent. More

by 2debbieweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

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Employee Rating

The service is always excellent and the customer service team is very polite. It is always a pleasure More

by PATALOR02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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