Katie Martin
Katie Martin at Capital Toyota, Inc.
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Katie Martin

Appointment Coordinator

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Katie Martin

September 28, 2024

Dealership Rating
Employee Rating

Capital Toyota of Chattanooga gives the best service ever for my Highlander. Their employees are well trained, friendly, and efficient. They answer all my questions and inspire confidence. More

by bhpurcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you consistently receive the best service for your Highlander at Capital Toyota of Chattanooga. Our team takes pride in being well-trained, friendly, and efficient, and it’s great to know that they inspire confidence in you. We truly appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future!

June 21, 2024

Dealership Rating
Employee Rating

Great service department - no surprises, great communication and updates you on warranties and standard maintenance issues. More

by Rapowellcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Jun 24, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service department. Clear communication and keeping you updated on warranties and maintenance are key priorities for us. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!

June 17, 2024

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They always very fast and professional. Staff very attentive and curious. Always helping which ever way they can More

by laracuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

Jun 17, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced fast and professional service with us. Our staff takes great pride in being attentive and courteous, and it's wonderful to know that their efforts to assist you have made a positive impact. We truly appreciate your feedback and your continued trust in Capital Toyota. If there’s ever anything more we can do for you, please don't hesitate to let us know.

April 16, 2024

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Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

March 20, 2024

Dealership Rating
Employee Rating

They are always so helpful and quick to respond. I feel I can trust them More

by Brenda Domer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Marty Woody

Mar 20, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! At Capital Toyota, providing excellent service and building trust with our customers are our top priorities. We're thrilled to hear that you found our team to be helpful and responsive, and we're honored to have earned your trust. Your satisfaction and trust mean the world to us, and we're grateful for the opportunity to serve you. If there's ever anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Capital Toyota, and we appreciate your continued support!

November 28, 2023

Dealership Rating
Employee Rating

Very nice people and easy to work with. They also got the maintenance done on my vehicle in a very good timely manner. More

by rascal739
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamey Blevins

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team to be very nice and easy to work with. Ensuring a positive and straightforward experience for our customers is a top priority, and we're glad that it reflected in your interaction with us. We're also pleased to hear that the maintenance on your vehicle was completed in a timely manner. Your satisfaction with our services is important to us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

August 02, 2023

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Employee Rating

Excellent service! I have not been disappointed. Every time I have had my vehicle serviced it has been a great experience. Can’t say enough about the customer service a More

by Bransonkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Capital Toyota, Inc. responded

Thank you for your kind words and for sharing your consistently positive experience with our service at Capital Toyota! We're absolutely thrilled to hear that you've consistently received excellent service and have had great experiences every time you've had your vehicle serviced. Customer satisfaction is our top priority, and we're honored to have earned your trust and positive feedback. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle service needs. Your continued support means a lot to us, and we're excited to continue providing you with top-notch service.

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