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Katie Lovos

Overview Reviews (140)

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Katie Lovos

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Katie Lovos

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

140 Reviews

Overview Reviews (140)

Languages Spoken

Spanish

4.6

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Katie Lovos

November 19, 2024

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I paid over $700 to have the sensor in my car fixed so that the check engine light would go out and I could pass inspection. Guess what? The check engine light came back on within a day and MY CAR DID NOT that the check engine light would go out and I could pass inspection. Guess what? The check engine light came back on within a day and MY CAR DID NOT PASS INSPECTION. More

by EMONTEAVARO

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Nov 20, 2024 -

Bronx Honda responded

Please stop by anytime to talk to our service manager about what happened. Or email me your name (marcie@bronxhonda.com) and I will look into it. --Marcie

November 10, 2024

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Was a great experience consulted with Latoya who was very helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! More

by MightyDR

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Diana Matehuala

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Nov 10, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! Let us know if you ever need anything, we are always here for you! All the best, Marcie

November 10, 2024

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Katie and Bronx Honda went above and beyond yhe call of duty and because of that, do they have a loyal customer. Katie and its employees were patient, professional and very knowledgeable. duty and because of that, do they have a loyal customer. Katie and its employees were patient, professional and very knowledgeable. More

by uc_fred

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

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Nov 10, 2024 -

Bronx Honda responded

Thank you so much for the very kind words -- and welcome to the Bronx Honda family! We are so grateful to you! 🙏🙏🙏 All the best, Marcie

November 05, 2024

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Honda peoples do great work that why I keep coming back and they also make their Cusmter happy and they also make their Cusmter happy More

by SHIRLEYNORED

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Diana Matehuala

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Nov 05, 2024 -

Bronx Honda responded

Thank you so much, we are grateful to you for your loyalty to Bronx Honda! All the best, Marcie

November 03, 2024

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katie was very productive and professional, great job . thank you Honda dealer for having my car ready on the same ! A+! thank you Honda dealer for having my car ready on the same ! A+! More

by vegabenjamin31

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Recommend Dealer

Yes

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Nov 05, 2024 -

Bronx Honda responded

Thank you so much for the great feedback about Katie! Welcome to the Bronx Honda family! All the best, Marcie

October 30, 2024

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Good and fast service ………………… some of the staff are very helpful and nice . Gets the work done helpful and nice . Gets the work done More

by Grismairy

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Recommend Dealer

Yes

Other Employees Tagged: Diana Matehuala

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Oct 31, 2024 -

Bronx Honda responded

Thank you so much, we are grateful! All the best, Marcie

October 17, 2024

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Good service. Advisor explain you what can of job they will be performing. Delivered car on time. Advisor explain you what can of job they will be performing. Delivered car on time. More

by fbatista9

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Recommend Dealer

Yes

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Oct 18, 2024 -

Bronx Honda responded

Thank you very much! --Marcie

October 13, 2024

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Love Katie's bright attitude. And the service department was amazing. Love going here for service And the service department was amazing. Love going here for service More

by LUIS.ANDUJAR13

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Diana Matehuala

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Oct 18, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 All the best, Marcie

October 12, 2024

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The service is excellent. All of my questions are always answered.the workers are very helpful , and warm All of my questions are always answered.the workers are very helpful , and warm More

by dianamercurius66

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Diana Matehuala

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Oct 18, 2024 -

Bronx Honda responded

Thank you very much, we are very grateful to you! Welcome to the Bronx Honda family! All the best, Marcie

October 07, 2024

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Your front personnel Katie Lovos deserves a 5 star on her effort in taking care of your clients. I assume that it took a little longer for the auto technician to address the recall on the Pilot had the repai effort in taking care of your clients. I assume that it took a little longer for the auto technician to address the recall on the Pilot had the repair in due time. Now the vehicle runs like new again. Thank you Bronx Honda! More

by FrancisB

Verified Customer

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Recommend Dealer

Yes

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Oct 18, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! We appreciate you! All the best, Marcie

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