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Katie Lovos

Overview Reviews (177) Inventory (238)

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Katie Lovos

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Katie Lovos

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.7

177 Reviews

Overview Reviews (177) Inventory (238)

Languages Spoken

Spanish

4.7

177 Reviews

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177 Reviews of Katie Lovos

March 28, 2025

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Exactly Customer Service from pulling into Bronx Honda and entering I was in and out. and entering I was in and out. More

by ms.antonio

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Diana Matehuala, Anthony Austin

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Mar 29, 2025 -

Bronx Honda responded

Thank you so much for the kind words, we appreciate you! All the best, Marcie

March 27, 2025

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Katie was a pleasure and joy to deal with. She made the process easy for me. The mechanics did an excellent job on my car, great service. She made the process easy for me. The mechanics did an excellent job on my car, great service. More

by RODRIGUEZ.IVAN

Verified Customer

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Recommend Dealer

Yes

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Mar 29, 2025 -

Bronx Honda responded

Thank you so much for your kind words, we are very grateful to you! We hope to see you again for your next maintenance! All the best, Marcie

March 27, 2025

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Katie helped accommodate our car for an urgent appointment and was clear in communicating the problem. Will always come back to her! appointment and was clear in communicating the problem. Will always come back to her! More

by Celine

Verified Customer

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Recommend Dealer

Yes

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Mar 29, 2025 -

Bronx Honda responded

Thank you so much for your incredibly kind words, and welcome to the Bronx Honda family! We are always here for you! All the best, Marcie

March 21, 2025

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Needs car courtesy program . Was thinking it’s only going to be 1 hour total labor but ended up charging for 2 hours Was thinking it’s only going to be 1 hour total labor but ended up charging for 2 hours More

by franko

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Recommend Dealer

Other Employees Tagged: Diana Matehuala

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Mar 29, 2025 -

Bronx Honda responded

Thank you for the important feedback. I apologize for the wait. We would love to be able to offer loaner cars in the near future if we can get insurance coverage. All the best, Marcie

March 14, 2025

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This is my first Honda. So far so good, went in for two recalls. Everything was taken care of and Katie was very pleasant and professional as well as the attendants in the m So far so good, went in for two recalls. Everything was taken care of and Katie was very pleasant and professional as well as the attendants in the morning who took the care since I was leaving it More

by kcarroll1220

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Recommend Dealer

Yes

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Mar 17, 2025 -

Bronx Honda responded

Thank you so much for your very kind words, it means a lot to Katie and to the entire team! Welcome to the Bronx Honda family, we are always here for you! All the best, Marcie

March 06, 2025

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I went in for a regular oil change and they had me in and out in no time. out in no time. More

by millwill412

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Recommend Dealer

Yes

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Mar 08, 2025 -

Bronx Honda responded

Thank you so much for the fantastic feedback, it means a lot to the entire team here at Bronx Honda! We hope to see you again for your next maintenance! All the best, Marcie

March 02, 2025

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Katie was very nice and diligent to my car problems was on top of the problems Very good communication on top of the problems Very good communication More

by bernie1145

Verified Customer

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Recommend Dealer

Yes

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Mar 09, 2025 -

Bronx Honda responded

Thank you very much for the great feedback, and welcome to the Bronx Honda family! All the best, Marcie

February 27, 2025

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My car started is not working after it was good and took the car in for a different reason overall customer service aside from the front desk is really deficient the car in for a different reason overall customer service aside from the front desk is really deficient More

by docjm79

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Mar 02, 2025 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can review your repair order with our service manager and get back to you. --Marcie

February 27, 2025

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It was a wonderful experience Everything was done in a timely manner. The representative treated me with respect and had everything done professionally. Thank you for a wonderful experience timely manner. The representative treated me with respect and had everything done professionally. Thank you for a wonderful experience More

by Gsr71abner

Recommend Dealer

Yes

Other Employees Tagged: Katie Lovos

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Mar 02, 2025 -

Bronx Honda responded

Thank you so much for the great feedback, we are grateful to you! We hope to see you for your next maintenance! All the best, Marcie

February 27, 2025

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Employee Rating

Muy bien excellente amable. cortesia respect buena attention servicing tentative simpatico buen services eficiente.amable cortesia respect buena attention servicing tentative simpatico buen services eficiente.amable More

by VICTORDELEON0719

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson, Diana Matehuala, Anthony Austin

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Mar 02, 2025 -

Bronx Honda responded

Muchas gracias, te lo agradecemos, esperamos verte pronto nuevamente para el mantenimiento de tu vehículo. --Marcie

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