Katie Johnson

Good service good overall experience Tarek the carsalesmen went above and beyond to get me in a suv would recommend to everyone carsalesmen went above and beyond to get me in a suv would recommend to everyone More

by bige1546 Verified Customer Verified Customer

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Very transparent and honest, scheduling service appointments never been easier. I get notified with updates via texts. And when my vehicle is ready. appointments never been easier. I get notified with updates via texts. And when my vehicle is ready. More

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Great experience, talented staff and professional management, I've been a customer since 2021, purchased 2 vehicles and always service them there. management, I've been a customer since 2021, purchased 2 vehicles and always service them there. More

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I drive from Nova to get my vehicle serviced here, quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes a quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes and state inspection. Ask for Ben. More

by Hass Verified Customer Verified Customer

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If anyone is considering getting a vehicle from Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it, my check engine light starts blinking. I called the salesman, Tyler, silence! I then called the internet sales manager, Patrick, and was told that that is not ok and that is not how they conduct business there and he promised to call me by the end of business that day, NEVER heard back from him (I even left two messages for him). I then went into the dealership and was told that I would need to pay the $159 diagnostic fee then we would “go from there”, I instead went to my trusted personal mechanic and he was able to diagnose the issues. I called the dealership YET AGAIN and this time spoke with the sales manager, Katie, who has (you guessed it) been avoiding and ignoring my phone calls and followed suit with the other employees and given my false information and lied on multiple occasions. This dealership knowingly sold me an unsafe car and the worst part of it all? They knew I have kids who would be in this car and they refuse to own up to their shady practices or fix what they KNEW was wrong with the car. I have never dealt with a dealership as underhanded and shady as this establishment and I will NEVER do business with them again. Please learn from my mistake and don’t waste your time and hard earned money with this place. If you are looking for an HONEST, trustworthy, dependable dealership check Parsons Kia More

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Terrible dealership! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! More

by angel.4us Verified Customer Verified Customer

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I always have received top customer service. They are professional and make sure to keep me informed They are professional and make sure to keep me informed More

by KSITES63 Verified Customer Verified Customer

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The manager of the fix department is not honest and professional. I will never be able to come again to you. professional. I will never be able to come again to you. More

by KEROLESBOTROS222 Verified Customer Verified Customer

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Excellent staff, highly qualified mechanics. Extremely pleased with the service provided. Decor inviting. Price was surprising. Very satisfied and would drive 70 plus miles to have my car se Extremely pleased with the service provided. Decor inviting. Price was surprising. Very satisfied and would drive 70 plus miles to have my car serviced there. Thank you! More

by info@brennerpassphotography.com Verified Customer Verified Customer

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Katie is the most hard working and caring individual. She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all que She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all questions. They are the best. More

by taramcdaniel60 Verified Customer Verified Customer

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