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Katie Hagemann
160 Reviews
160 Reviews of Katie Hagemann
May 28, 2018
Carwash? Always good but dont understand why I got a car wash certificate when the car wash facility at your location was active. Noticed cars being washed the Always good but dont understand why I got a car wash certificate when the car wash facility at your location was active. Noticed cars being washed there when I arrived but my car was not washed. Leaving in a clean car is always a better experience. More
by KAMAKAZIDAVE
Verified Customer
May 24, 2018
Excellent service They are very friendly always ready to help always a good attitude I have been a customer there for 30+ Years and will continue to be. They are very friendly always ready to help always a good attitude I have been a customer there for 30+ Years and will continue to be. More
by SHARONANAGNOST
Other Employees Tagged: Greg Kuhlmann , Darrin Fairchild, Aaron Torres
May 24, 2018
Super friendly and fast Above and beyond in friendly customer service. Took less time than expected. Stayed true to the estimate. So glad I’m a Stewart customer...for life! Above and beyond in friendly customer service. Took less time than expected. Stayed true to the estimate. So glad I’m a Stewart customer...for life! More
by KIMSTEPRO
Other Employees Tagged: Mathew Bland
May 24, 2018
Loose hoses I hate to bad mouth a company I cannot prove did something wrong. But less than an hour after having my car here, my intercooler piping came off (whic I hate to bad mouth a company I cannot prove did something wrong. But less than an hour after having my car here, my intercooler piping came off (which had never happened before). I then checked all the connections in my engine bay and found multiple loose connections including bov, coolant return lines, vacuum lines. Now I don't know why the techs would need to be anywhere near these lines and I cannot say if they were, but I do pretty much all the work on my car so I know all the connections were tight before I came in for the recall check. Again I can't say for sure that these were touched by the tech but that timing is way too suspicious for me. More
by LUCASEIFFERT
May 24, 2018
Service visit Everything was done as asked. I appreciated the double checking of what was to be done as well as the estimate and suggestion to split the work into Everything was done as asked. I appreciated the double checking of what was to be done as well as the estimate and suggestion to split the work into 2 visits to spread out the cost. I didn’t appreciate having to wait almost 2 hours when, in actuality, my car was done 30 minutes before I was told it was ready- I saw it parked outside the service area waiting for me! I was also more than a little miffed that I had to drive across town to get my “complimentary” car wash at a local business. What happened to washing it at the dealership? More
by R.HUMBERSTAD
May 22, 2018
Repairs to an old and memorable car. We bought the 92 Honda Prelude new. The timing belt broke and damaged the valves. The repairs were not cheap, but we wanted to keep the car. Katie at We bought the 92 Honda Prelude new. The timing belt broke and damaged the valves. The repairs were not cheap, but we wanted to keep the car. Katie at the service center led us through the experience. She was knowledgeable, friendly and made the process much less painful. We will remember her kindness and sense of humor. More
by YAKABONDS66@GMAIL.COM
May 19, 2018
Routine Oil Change Everyone is helpful and attentive. Didn’t have a very long wait and scheduling online is very easy. The ease of lifetime oil changes is fantastic. Everyone is helpful and attentive. Didn’t have a very long wait and scheduling online is very easy. The ease of lifetime oil changes is fantastic. More
by DEETERBUTT
May 16, 2018
The service team is awesome Always get good work done here that replaced two blown motors in my 2013sti hatchback in a timely manner and got my car to working shape. Always get good work done here that replaced two blown motors in my 2013sti hatchback in a timely manner and got my car to working shape. More
by DEMSTIDRIVER710
Other Employees Tagged: Becky Simmons, Abel Sanchez, Greg Kuhlmann , Brian Kaiser, Aaron Torres, The service tech who replaced my Two motors in my 2013 sti hatchback
May 14, 2018
As always, great service Excellent, professional service. Nice waiting room. Service advisors were helpful and informative. Fortunately the problem was easily solved and my Excellent, professional service. Nice waiting room. Service advisors were helpful and informative. Fortunately the problem was easily solved and my wife and I continue to enjoy our new Outback. Thank you! More
by ATHERTON.JH@gmail.com
Other Employees Tagged: Vinny Soto
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