Katie Hagemann | Page 16

waited and waited and waited I had a 2:00 appointment for some warranty work was told it could take about an hour. Since all errands were done I arrived and checked in at 1:30. I had a 2:00 appointment for some warranty work was told it could take about an hour. Since all errands were done I arrived and checked in at 1:30. Had a good book to read but after a while I noticed that others who had arrived were done and leaving. At 3:00 I went to the desk to ask what had happened to my car and the appointment. Katie apologized profusely over and over but it would be another 1/2 hour at least........well it was 45 minutes. Several times other service people came into the waiting room and saw me but never asked about why I was waiting.. I apparently was lost in line somewhere. Since it was warranty work I have no idea if it works or not. I think it was something with a seatbelt in the back seat. FYI - I bought my first Subaru from you in about 1984, this is my 5th Subaru all bought from private parties. More

by LINNET98 Verified Customer Verified Customer

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Great job once again I took my Outback in to Stewart Subaru to have an oem hitch installed. They, especially Katie and her crew, were exceptional once again. I asked some I took my Outback in to Stewart Subaru to have an oem hitch installed. They, especially Katie and her crew, were exceptional once again. I asked some questions about change in ground clearance and hitch capacity and tongue weight and all were answered right away. I had several other appointments that and I was able to secure a loaner vehicle which was extremely helpful. The work was done on time and the installation itself looks great. No question Stewart Subaru service is my go-to when I need something done to my Outback, our ninth Subaru. More

by RG79LAW Verified Customer Verified Customer

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Great people to work with Always goes above and beyond and a comfortable waiting room. The shuttle driver Wally is always on time. The parts department are always helpful with Always goes above and beyond and a comfortable waiting room. The shuttle driver Wally is always on time. The parts department are always helpful with new accessories for your car. More

by CHRISNKATE2010 Verified Customer Verified Customer

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Oil change Good service and help Just one thing oil leaking on my cement driveway from under car that was from oil change when I parked car. Good service and help Just one thing oil leaking on my cement driveway from under car that was from oil change when I parked car. More

by BJDANCEALOT Verified Customer Verified Customer

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Superb Excellent staff dealing with every customer as if they are the only customer. Can’t say enough positive things, just the best dealership hands down! Excellent staff dealing with every customer as if they are the only customer. Can’t say enough positive things, just the best dealership hands down! More

by SCOTTISHGRANNY Verified Customer Verified Customer

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switch out winter tires for regular tires Stewart Subaru is a great dealer to take our vehicle for any service. They have awesome staff. The work is thorough and have great customer service Stewart Subaru is a great dealer to take our vehicle for any service. They have awesome staff. The work is thorough and have great customer service. More

by CJMSALDIVAR Verified Customer Verified Customer

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Subaru backs there products I will definitely purchase another Subaru: exceptional service after the sale. Friendly, accommodating. Pleasant atmosphere and staff. Need to buil I will definitely purchase another Subaru: exceptional service after the sale. Friendly, accommodating. Pleasant atmosphere and staff. Need to build one in Moses Lake, Washington. More

by PADILLACAP Verified Customer Verified Customer

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in and out I went in for an oil change. They checked my lights while i was standing there and found out I had 2 lights out. They fixed them and the oil change v I went in for an oil change. They checked my lights while i was standing there and found out I had 2 lights out. They fixed them and the oil change very quickly and professionally. More

by HUNTRESS6748 Verified Customer Verified Customer

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Preventive maintenance I'm a stickler for preventative maintenance and working with them they went above and beyond. They found warrant items after I out drove my mileage wa I'm a stickler for preventative maintenance and working with them they went above and beyond. They found warrant items after I out drove my mileage warranty. More

by DANALMAUPIN Verified Customer Verified Customer

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Great Customer Service! Katie in the Service Department at Stewart Subaru is awesome! Over the years servicing our Subaru's has been a great experience. The technicians kno Katie in the Service Department at Stewart Subaru is awesome! Over the years servicing our Subaru's has been a great experience. The technicians know their stuff! More

by BECKR24 Verified Customer Verified Customer

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