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Katie Grass
Katie Grass at Patrick Hyundai

Katie Grass

General Sales Manager

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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5.0
24 Reviews

Dealership Experience

5 yrs, 10 mos

5.0

24 Reviews

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24 Reviews of Katie Grass

May 03, 2026

Dealership Rating
Employee Rating

Very nice experience Jonathan was a very pleasant sales person to work with. He was very friendly More

by OLBINSKI.KATIE
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that Jonathan was able to provide you with a great experience! Our goal is to provide a transparent and friendly environment, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 03, 2026

Dealership Rating
Employee Rating

It was kind and deliverable. They were very friendly and handled everything just as promised. They also explained everything clearly and made me feel at ease. More

by TANO21637
Recommend Dealer
Yes

Other Employees Tagged: Marco Gibson

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your experience was a great one, and that the team was friendly and handled everything just as promised. Our goal is to ensure communication and transparency with our visits, and we're so glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 28, 2026

Dealership Rating
Employee Rating

A fair and efficient buying experience and committed support after the sale to ensure proper charging. More

by PHILKENAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Garduno, Jonathan Medina, Muhammed Ali

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May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that the team was able to support you after the sale to ensure you vehicle was charging correctly! Our goal is to do what's in our customer's best interest, and we are so glad to hear we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 09, 2026

Dealership Rating
Employee Rating

They are very welcoming and nice, but the top of tops is George!! He is nice and above More

by JANVIER.DECISE
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Apr 10, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are so glad to hear that George made your visit great! Our goal is to provide a welcoming, positive environment for our customers, and we're glad to hear that we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 04, 2026

Dealership Rating
Employee Rating

Everyone was nice and the dealership was clean and nice It was a nice day More

by Biltgen
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Apr 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that everyone was nice and that the dealership was nice and clean! Our goal is to ensure customer satisfaction, as well as provide a professional customer experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 21, 2026

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Employee Rating

The dealers were very happy and outstanding with doing their work and treating the customers like family. More

by CARINNOWAK223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gonzalez, Manny Diaz, Alan Bastea, Dawd Gruszeczka, Joshua Garduno, Marco Gibson, Muhammed Ali, Tristan Diaz, Chevelle Clements

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Mar 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that the team was able to make your visit a great one! Our goal is to treat our customers like family, and we're so glad we could deliver during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 19, 2026

Dealership Rating
Employee Rating

This is the second vehicle we have purchased at this dealership. All staff very knowledgeable and accommodating. More

by S.R.LEVERSO
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Mar 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your visit went great and that the staff was knowledgeable and accommodating! Our goal is to provide expertise and transparency to our customers, and we're glad we hit the mark with your visit! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 03, 2026

Dealership Rating
Employee Rating

Good vibe at Patrick Hyundai. I am Already recommending to friends. Love my Tucson. Thanks. More

by 1031karyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Bastea, Muhammed Ali, Mike Vanhoosier

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit went great and that you loved our vibe! We appreciate the recommendation, and we look forward to assisting you in the future! Enjoy the TUCSON! - Patrick Dealer Group Customer Relations Team

March 02, 2026

Dealership Rating
Employee Rating

Up front concise Timely and friendly I bought three new cars in the last 10 years and this was by far my best experience with the dealership More

by jimtomaso
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad you keep coming back, and that you continue to have a great experience with us! Our goal is to provide an excellent customer experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 01, 2026

Dealership Rating
Employee Rating

Friendly, quick and efficient I am a repeating customer and will come back Even though it's further from my house I continue to choose this dealer More

by Leo
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

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Mar 06, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are so glad that you had a friendly and quick visit with us! Our goal is to ensure an efficient and friendly experience every time, and we're glad we hit the mark! We are so happy to hear you are a repeat customer, and continue to choose us, even though you may have other dealerships closer to you-it truly means a lot to us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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