11 Reviews
Write a Review11 Reviews of Katie Bessette
November 16, 2024
This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More
October 30, 2024
Kevin Bancroft and Roberto Perez worked hard to deliver in a timely manor to accommodate my schedule . Much appreciated Thanks in a timely manor to accommodate my schedule . Much appreciated Thanks More
Other Employees Tagged: Kevin Bancroft, Roberto Perez
August 06, 2024
This dealership dropped the ball on a number of things regarding my purchase. It took almost a month to complete this transaction. Given the fact that I purchased this vehicle remotely and did not step fo regarding my purchase. It took almost a month to complete this transaction. Given the fact that I purchased this vehicle remotely and did not step foot into the dealership, should not result any differently than being physically present. The lack of returned phone calls left me wondering if this was a legitimate dealership.When I'd call, i'd get bounced around do different people and I wasn't always notified with whom I was speaking to. When messaging through text, I never knew who I was communicating with. Delivery of the vehicle via "runners" was extraordinary , with Ron and Ken delivering the truck to NY. The downside of this delivery is that I received only one key, no owner's manual, no documentation, such as my purchase invoice/receipt, no credit payment information. Unfortunately I'm really not sure if I could recommend Empire Ford, based on this transaction. The question above about would I recommend this dealership should have a "maybe" box. That I would have been more comfortable selecting. More
Other Employees Tagged: Bryce Sewall, Roberto Perez , Juan Bautista-Rodriguez
July 20, 2024
Katie and Rob were great. No pressure. Just answered my questions and helped me make my decision. I was working with two other dealers. Katie and Rob made my decision easy No pressure. Just answered my questions and helped me make my decision. I was working with two other dealers. Katie and Rob made my decision easy to pick the dealership I wanted to buy from. More
Other Employees Tagged: Robert McMahon
June 21, 2024
I am completely satisfied with Empire Ford and my purchase. The salesmen were all wonderful and professional. Not once did I feel pressured.i will not hesitate to return in 2 years for another motor purchase. The salesmen were all wonderful and professional. Not once did I feel pressured.i will not hesitate to return in 2 years for another motor vehicle. More
Other Employees Tagged: Bryce Sewall, Danielle Cormier , John Silva
June 16, 2024
work hard to get me approved for a premium truck ,I'm very happy with truck and the help I received from kevin. very happy with truck and the help I received from kevin. More
Other Employees Tagged: Kevin Bancroft
March 21, 2024
They were direct, professional, quickly knew what was important to me and did everything they could to help me achieve what I was looking for Louis Oliveira was our sales rep. kept up updated on everythi important to me and did everything they could to help me achieve what I was looking for Louis Oliveira was our sales rep. kept up updated on everything and Kevin Pereira was also Awesome. Definitely will recommend them to everyone! Thank You for everything you both deserve an A+++ More
Other Employees Tagged: Kevin Pereira, Louis Oliveira
March 03, 2024
They were direct, professional, quickly knew what was important to me and did everything they could to help me achieve what I was looking for important to me and did everything they could to help me achieve what I was looking for More
Other Employees Tagged: Marc Gauthier , Thomas Duquette
February 20, 2024
This dealership became my go-to for the car I wanted without hard-sell tactics, a comfortable and accommodating buying experience, and easy to understand rationale for my trade-in and the price/financin without hard-sell tactics, a comfortable and accommodating buying experience, and easy to understand rationale for my trade-in and the price/financing. Thanks to Matt and the rest of the team! More
Other Employees Tagged: Matt Dias
February 19, 2024
The dealer stands behind the cars they sell. My F150 had a defective battery and the General Manager Bryce replaced it with a new one. My F150 had a defective battery and the General Manager Bryce replaced it with a new one. More
Other Employees Tagged: Bryce Sewall , Juan Bautista-Rodriguez, John Silva, Jason Vasconcellos