Katie Andersen
Katie Andersen at Mercedes Benz of Santa Rosa

Katie Andersen

Service Advisor

Mercedes Benz of Santa Rosa

2881 Corby Ave
Santa Rosa, CA 95407

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Katie Andersen

October 26, 2026

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Employee Rating

The mechanic working on my Van is Santa Rosa Mercedes Benz. Sent me a video of the safety check that he did and the inspection on my car. It was thorough and very clear proceeded to do all of the work th More

by jeffasherplumbing
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Recommend Dealer
Yes

Other Employees Tagged: Glen Brown

October 02, 2026

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The service staff did an outstanding job They communicated effectively and they responded promptly to every issue More

by georgebunting
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Recommend Dealer
Yes

Other Employees Tagged: Deric O'Shaughnessy, Glen Brown

Oct 02, 2026

Mercedes Benz of Santa Rosa responded

Hi George, thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Mercedes-Benz of Santa Rosa. Take care!

March 18, 2026

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Always courteous, accurate, timely and clean at finish! ! We’ve had all our Mercedes Benz vehicles purchased & serviced here since 1989! Never disappointed! More

by JOHNRAYMCNULTY
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Recommend Dealer
Yes

February 27, 2026

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Excellent service! Prompt, efficient and I’m very pleased with my auto service. Mercedes Benz of Santa Rosa is my go to place for our vehicles. More

by nzbgsf
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Recommend Dealer
Yes

February 27, 2026

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Without a doubt, it was one of the best services I have had you kept me informed you kept me in touch and everything was done exactly as they said they would do More

by judyamcreynolds
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Recommend Dealer
Yes

February 26, 2026

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They were able to get me scheduled next day. The service was quick and my car was spotless at the end of service. More

by LIZLEON.SOC
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Recommend Dealer
Yes

February 25, 2026

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The service advisor Katie did a great job for me. Very prompt and courteous. I wish the previous repair from Feb 6 had lasted longer yet that has both to do with Katie. More

by schmittrobert846
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Recommend Dealer
Yes

Other Employees Tagged: Deric O'Shaughnessy

February 25, 2026

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I have bought six Mercedes cars from them, and when I bought the last one in 2020, I bought one for my wife as well. They run a very good business. More

by barbaraneyers2
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Recommend Dealer
Yes

February 24, 2026

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Great service as usual. Katie is wonderful and takes good care of her customers. I highly recommend Katy. More

by 2pattg
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Recommend Dealer
Yes

February 16, 2026

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Deric is always very professional. He offers amazing mechanical advice. He goes out of his way to make sure me feel welcomed. Deric always keeps me in the loop by actively communicatin More

by THOMASS707
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Recommend Dealer
Yes
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