Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
Refer Me

Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

Contact Me
4.9
128 Reviews

Dealership Experience

22 yrs, 4 mos

Industry Experience

42 yrs, 7 mos

4.9

128 Reviews

Write a Review

128 Reviews of Kathy Ottmer

June 22, 2024

Dealership Rating
Employee Rating

LG Subaru service staff is always courteous ,; they are ready to assist and meet my needs ! More

by CFMCQUADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Kathy Ottmer continues to exceed my customer service expectations , She quickly and efficiently describes the work and offers available options More

by Legacy purchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Kathy Ottmer always adds a personal touch to the service visit. Having a loaner took the stress out of getting service completed. Thanks! More

by JOANNEHALL2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

Professional and comprehensive. Kathy was thorough and courteous. Always a pleasure to work with. Waiting room was comfortable. More

by GPEREZJRZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

The issue was handled promptly and the communication was outstanding. I was kept up to date with the progress and my car was ready the same day. More

by AMYL895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2024

Dealership Rating
Employee Rating

As always you take good care of my car. Finding things that need to be fixed and doing it. ThankYpu More

by RUNZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2024

Dealership Rating
Employee Rating

Thank you Kerry and Kathleen for all of your hard work to assist me with my automotive issues. More

by CMVARAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr.

June 13, 2024

Dealership Rating
Employee Rating

Clean dealership with very friendly and polite service associates. Car was ready earlier than promised. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

Kathy is helpful, thorough, and upbeat (not easy feat in the service field)! The service is always good - they do what I want and what the car needs, never any attempts to push for more unless it can be do More

by JAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Lester Glenn Subaru responded

Hi Jaf, Thank you for your kind words! We're delighted to hear that Kathy has been helpful, thorough, and upbeat in assisting you! We're also glad you appreciate our straightforward service approach and friendly atmosphere. Your suggestion for a quiet area without music is valuable, and we'll consider it to enhance our customer experience. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 06, 2024

Dealership Rating
Employee Rating

Great customer service. They took a lot of time to listen to concerns I had with my new car and did a thorough check on it to make sure our concerns were addressed. More

by Koehler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Lester Glenn Subaru responded

Hi Koehler5, Thank you for sharing your experience! We're delighted you received great customer service and that our team took the time to listen to your concerns about your new car! Ensuring that your concerns are addressed and conducting a thorough check is essential to us, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

1
...

Dealership Inventory (244 Vehicles)

used 2022 Subaru Crosstrek car, priced at $22,837
2022 Subaru Crosstrek
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2018 Subaru Forester car, priced at $18,337
2018 Subaru Forester
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2022 Subaru Forester car, priced at $28,537
2022 Subaru Forester
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2019 Honda CR-V car, priced at $23,337
2019 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Outback car, priced at $30,791
2024 Subaru Outback
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru WRX car, priced at $38,321
2024 Subaru WRX
new
Ceramic White exterior
Manual
All-wheel Drive