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Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus
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Kathryn Venable

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
119 Reviews
4.8

119 Reviews

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119 Reviews of Kathryn Venable

April 15, 2025

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Employee Rating

Everyone was great, on time, took care of our service call, would recommend all of them More

by MKCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Apr 16, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're glad that our team provided you with timely and excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 14, 2025

Dealership Rating
Employee Rating

I have purchased four cars over the last 15years or so. It has always been a delightful experience. Your service department has always been exceptional. We have always been treated well by everyone. I am s More

by franmckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Brandon Brown, Sarah Sarfaraz, Hannah Prahter , Trey Marks, Joe Walker, and Lori (?), we actually bought her car that she traded in!

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Apr 15, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and continued support over the years. We're happy that you've consistently had delightful experiences with our sales and service departments. Our team takes great pride in providing exceptional service and ensuring our customers feel valued. We look forward to the opportunity to assist you with your future automotive needs.

April 13, 2025

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Employee Rating

They have an excellent product, of course, but the sales and service staff are both very professional and accommodating. More

by TIMOTHYMAGANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Jeff Young

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Apr 14, 2025

Price LeBlanc Lexus responded

Thank you for your kind words, Timothy. We're thrilled to hear that you had a positive experience with our sales and service teams. It's great to know that our staff's professionalism and accommodating nature made a positive impression. Your feedback is truly appreciated and serves as a wonderful encouragement for our team.

April 12, 2025

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Employee Rating

Prolonged service, over 3 days, bit much for a routine check up, never a heads up warning etc. unsatisfactory in my opinion. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 15, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We understand that the extended duration of your routine check-up was inconvenient, and we apologize for not providing updates during the process. Your experience is important to us, and we value your input as it helps us improve our services. If you have any questions or would like to further explain your experience, then please give Michael Hutchinson, our Service Manager, a call at (225) 408-2205 or email him at mhutchinson@leblancauto.com.

April 07, 2025

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Employee Rating

The waiting room is very comfortable, inviting and clean. Customer service is Great from check in to check out More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

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Apr 09, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words, KP. We're delighted to hear that you enjoyed the comfort and cleanliness of our waiting room and had a positive experience with our customer service team. Your feedback is greatly appreciated and serves as a wonderful encouragement to our staff.

March 26, 2025

Dealership Rating
Employee Rating

I have always received excellent service from Lexus. They are cut above, they are fantastic. I enjoy my visit with them More

by DCNCODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 28, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words. We're thrilled to hear that you've consistently had excellent experiences with us. Your satisfaction is our top priority, and we're delighted to know that you enjoy your visits. We look forward to serving you again.

March 07, 2025

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Employee Rating

Awesome service. Made sure all my needs were met. They were understanding and prompt. Succeeded my expectations. More

by tas21rev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for taking the time to share your experience with us. We're happy that our team was able to meet your needs and exceed your expectations. Your satisfaction is our top priority, and it's wonderful to know that you found our service both understanding and prompt. We appreciate your support and look forward to serving you again in the future.

March 03, 2025

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Employee Rating

Professional and efficient service. Waiting area was very nice with an assortment of refreshments, Service was done quickly and always appreciate the car wash, More

by GAILOTT48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, GAILOTT48! We are delighted to hear that you found our service to be professional and efficient. Our team always strives to provide quick and thorough service, and we are pleased to hear that you appreciate the car wash as well. We look forward to serving you again in the future.

February 25, 2025

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Employee Rating

Friendly and professional visit. Please recognize the valet/intake staff for the work they do. Never let them go unnoticed. They are cordial and treat the lady in the red car well, More

by TONDAMARTIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words. We strive to provide exceptional customer service to all of our guests. We look forward to serving you again in the future!

February 12, 2025

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Employee Rating

the best dealership in Baton rouge and Hannah and Brooke does a great job in service More

by JOANIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Feb 13, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Hannah and Brooke provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future.

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