Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus
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Kathryn Venable

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
106 Reviews
4.8

106 Reviews

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106 Reviews of Kathryn Venable

January 17, 2025

Dealership Rating
Employee Rating

The dealership is doing a good job. They also keep to time. Great job indeed. More

by LOVEOFGOD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a positive review! We are glad to hear that you had a great experience with us and that we were able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future.

January 15, 2025

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Employee Rating

Very easy check in/check out. No delays, and work was done as expected. No surprises. Price quoted was exactly the price charged. More

by J Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, J Wright. We are happy to hear that your check-in/check-out process was smooth and that the work was completed as expected without any surprises. We appreciate your feedback and are excited to serve you again!

January 02, 2025

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First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 28, 2024

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Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 25, 2024

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Prompt and professional service. Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to More

by brouillette.susan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are delighted to hear that Kathryn provided you with an accommodating service. We will be sure to pass the message along to her! We appreciate your feedback.

December 21, 2024

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Employee Rating

Excellent. The work was done in a timely and professional manner. The vehicle was washed as well. More

by dthib2
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service team and that your vehicle was washed as well. We appreciate your feedback and look forward to serving you again in the future.

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 16, 2024

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Employee Rating

Kathryn was great to work with and made sure my vehicle was completed on time so I could make my appointment in New Orleans. More

by JEFFCOURTNEY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with Kathryn at Price LeBlanc Lexus. We are happy to hear that she provided excellent service and ensured your vehicle was completed on time. We appreciate your business!

December 12, 2024

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Employee Rating

I was greeted immediately while still in my vehicle and processed through requested service in under 1hour. Waiting area very comfortable. More

by DRCHUCK_F
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a positive experience during your recent visit to Price LeBlanc Lexus. We appreciate your feedback and look forward to serving you again in the future.

December 07, 2024

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Employee Rating

The service was on time and accurate. The staff was very nice and the waiting area was clean. More

by payts445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, payts445. We are pleased to hear that you had a positive experience during your visit with us. We appreciate your feedback and hope to see you again in the future.

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