Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus
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Kathryn Venable

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
125 Reviews
4.8

125 Reviews

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125 Reviews of Kathryn Venable

May 07, 2025

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Employee Rating

The service is always quick and efficient. This time I had a little longer wait but not too bad. The only thing that has bothered me is the gas/oil/petroleum smell in my car. It has lingere More

by Jan Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

May 03, 2025

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Excellent Service as always. I was promptly scheduled for services & minimal wait when I arrived to pick up vehicle. More

by jamilawarner_rn
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for highlighting your positive experience with us. We're thrilled to hear that you were satisfied with the prompt scheduling and minimal wait time. It's always our goal to provide excellent service, and your feedback is greatly appreciated.

May 02, 2025

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It was excellent as usual. Thanks . Can't remember names, but they were all 5 star More

by ROBERT_DOUGLAS1954
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your visit was excellent and that our team provided you with 5-star service. Your satisfaction is our top priority, and we look forward to welcoming you again.

May 02, 2025

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I have purchased numerous vehicles in my lifetime but Caleb Callahan has to be the most knowledgeable, caring and considerate salesman I have ever dealt with. Not only was he extremely helpful during th More

by GOODMAN70503
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Callahan

May 05, 2025

Price LeBlanc Lexus responded

Thank you so much for sharing your experience with us. It's wonderful to hear that Caleb has made such a positive impact on your car buying journey and continues to provide exceptional service. We take great pride in our team and are thrilled to know that Caleb's dedication and expertise have stood out to you. Your kind words are greatly appreciated.

May 02, 2025

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Prompt service,concerned with customer satisfaction. Love the amenities ( coffee, snacks, and pastries comfortable waiting area More

by NOBILEJ
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Price LeBlanc Lexus responded

Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the amenities and found our service prompt and attentive to customer satisfaction. Your feedback is greatly valued and encourages us to continue delivering exceptional service.

April 24, 2025

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All repairs done under warranty while giving me a fabtastic loaner while the work was being completed. More

by MARKASHELTON83
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Price LeBlanc Lexus responded

Thank you, MARKASHELTON83, for sharing your positive experience with us. We're delighted to hear that you appreciated the convenience of a fantastic loaner vehicle while your warranty repairs were being completed. Your satisfaction is important to us, and it's wonderful to know that we could meet your expectations.

April 15, 2025

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Everyone was great, on time, took care of our service call, would recommend all of them More

by MKCATANZARO
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Recommend Dealer
Yes
Apr 16, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're glad that our team provided you with timely and excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 14, 2025

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I have purchased four cars over the last 15years or so. It has always been a delightful experience. Your service department has always been exceptional. We have always been treated well by everyone. I am s More

by franmckey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Brandon Brown, Sarah Sarfaraz, Hannah Prahter , Trey Marks, Joe Walker, and Lori (?), we actually bought her car that she traded in!

Apr 15, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and continued support over the years. We're happy that you've consistently had delightful experiences with our sales and service departments. Our team takes great pride in providing exceptional service and ensuring our customers feel valued. We look forward to the opportunity to assist you with your future automotive needs.

April 13, 2025

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They have an excellent product, of course, but the sales and service staff are both very professional and accommodating. More

by TIMOTHYMAGANN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden, Jeff Young

Apr 14, 2025

Price LeBlanc Lexus responded

Thank you for your kind words, Timothy. We're thrilled to hear that you had a positive experience with our sales and service teams. It's great to know that our staff's professionalism and accommodating nature made a positive impression. Your feedback is truly appreciated and serves as a wonderful encouragement for our team.

April 12, 2025

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Employee Rating

Prolonged service, over 3 days, bit much for a routine check up, never a heads up warning etc. unsatisfactory in my opinion. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We understand that the extended duration of your routine check-up was inconvenient, and we apologize for not providing updates during the process. Your experience is important to us, and we value your input as it helps us improve our services. If you have any questions or would like to further explain your experience, then please give Michael Hutchinson, our Service Manager, a call at (225) 408-2205 or email him at mhutchinson@leblancauto.com.

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