Kathryn Ransom

Service department is great. Don’t ask for my opinion and then tell me it needs to be longer. Don’t ask for my opinion and then tell me it needs to be longer. More

by EDDSFISHINROOM Verified Customer Verified Customer

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Mark and Kathryn are exceptional Service Managers. They keep me informed about my vehicles and service costs. They keep me informed about my vehicles and service costs. More

by BWALTER49 Verified Customer Verified Customer

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I didn’t feel like I got a lot of feedback on any recommendations or upcoming service I just keep in mind, but the service rep is new and I’m sure he’s still figuring out the job. I communicated conc recommendations or upcoming service I just keep in mind, but the service rep is new and I’m sure he’s still figuring out the job. I communicated concerns about a low oil level and a more experienced rep helped the new rep with how to set up a future check for my oil level. More

by rgifford20 Verified Customer Verified Customer

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The young lady who checked me in was great and assisted me with issues not specific to my appointment. I was in and out in about an hour. The only thing was when I got in my car to leave, the hood had no me with issues not specific to my appointment. I was in and out in about an hour. The only thing was when I got in my car to leave, the hood had not been closed. I had to get out of my car to close the hood. More

by POWELLt2313 Verified Customer Verified Customer

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Communicated promptly and thoroughly, completed the repairs in a timely and professional manner, and were very courteous. repairs in a timely and professional manner, and were very courteous. More

by STEVEL41 Verified Customer Verified Customer

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Very clean. Comfortable waiting area. Friendly employees. Fast service. Easy to schedule service. No pressure upsells. Comfortable waiting area. Friendly employees. Fast service. Easy to schedule service. No pressure upsells. More

by TRAVIS.KINLAW Verified Customer Verified Customer

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They helped me quickly and kindly. They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compass They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compassion, kindness, and quick service. They always do. More

by daniel.e.hinkle Verified Customer Verified Customer

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Incredible customer service. Kathryn is the best! Very fast. I always have a great experience here. Kathryn is the best! Very fast. I always have a great experience here. More

by ZAMORA.JOSEPH Verified Customer Verified Customer

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The person who normally helps us has left the dealership. I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small mani I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small manicure shop but not at a million dollar business. More

by BANDTBARNES Verified Customer Verified Customer

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Kathryn was extremely helpful in getting an entertainment system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. Th system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. The customer service at Randy Marion Subaru is first rate! More

by DJBORACLE Verified Customer Verified Customer

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