Kathryn Hatcher
Kathryn Hatcher at Joe Rizza Maserati Alfa Romeo
Refer Me

Kathryn Hatcher

Service Associate

Joe Rizza Maserati Alfa Romeo

8130 W 159th St
Orland Park, IL 60462

Contact Me
4.3
6 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

4.3

6 Reviews

Write a Review

6 Reviews of Kathryn Hatcher

November 05, 2024

Dealership Rating
Employee Rating

The service department was professional, informative and helpful. They kept me abreast of everything that they were doing. It was a great experience! More

by UNCLEDWAYNE1
Recommend Dealer
Yes
Nov 07, 2024

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for choosing Joe Rizza Maserati Alfa Romeo! Please let us know if we can be of any more assistance.

October 26, 2024

Dealership Rating
Employee Rating

I purchased my vehicle from Alfa Romeo Orland Park on February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing More

by EBBBD
Recommend Dealer
No

Other Employees Tagged: Jim Thezan, Nora Rizza , Bill K

Oct 30, 2024

Joe Rizza Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 31, 2024

EBBBD responded

Leaving this review has indeed helped initiate steps toward a resolution, and I appreciate your team's willingness to reach out. This process has been frustratingly lengthy, and I'm eager for a fair outcome, given the impact on my experience. I've met with both Bill Kassanitz and Daniel McMillian, and I’m hopeful that, together, we can find a reasonable solution. I'm hoping Alfa Romeo can address the impact this experience has had on me by providing a fair resolution that reflects the integrity of your brand. As this issue negatively affects me and reflects on the product quality Alfa Romeo stands behind, I'm looking forward to an efficient response from your team. Thank you again for engaging with my concerns.

September 22, 2024

Dealership Rating
Employee Rating

Got minor issue fixed and I was happy with the service and attention to me More

by THOM1225
Recommend Dealer
Yes
Sep 23, 2024

Joe Rizza Maserati Alfa Romeo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Maserati Alfa Romeo are glad to have you as a customer.

August 25, 2023

Dealership Rating
Employee Rating

Very courteous staff and Good selection of Alfas. Joe spent a lot of time with us. More

by KATHYRAGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan, Nora Rizza

Aug 26, 2023

Joe Rizza Maserati Alfa Romeo responded

Thank you, Kathy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

May 11, 2023

Dealership Rating
Employee Rating

hi 5 5 5 Absolutely wonderful experience. Very helpful and professional. Exactly how a vehicle service department should be. More

by CMDonahue
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Hatcher

May 14, 2023

Joe Rizza Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Maserati Alfa Romeo.

March 31, 2023

Dealership Rating
Employee Rating

Awesome service and cooler than two Corey’s. Would probably return for more awesome cars More

by DNRYAN
Recommend Dealer
Yes

Other Employees Tagged: Jim Thezan, Nora Rizza , Joey goo

Apr 03, 2023

Joe Rizza Maserati Alfa Romeo responded

Thanks for your feedback on your recent visit to Joe Rizza Maserati Alfa Romeo. It's great to hear that we were able to assist you and that you had such a positive experience!

Dealership Inventory (40 Vehicles)

new 2024 Maserati Grecale car, priced at $110,921
2024 Maserati Grecale
new
Bianco exterior
Automatic
All-wheel Drive
new 2024 Maserati Grecale car, priced at $69,900
2024 Maserati Grecale
new
Nero Noctis Black exterior
Automatic
All-wheel Drive
new 2024 Maserati Levante car, priced at $89,990
2024 Maserati Levante
new
Grigio Maratea Metallic exterior
Automatic
All-wheel Drive
new 2024 Alfa Romeo Giulia car, priced at $39,990
2024 Alfa Romeo Giulia
new
Alfa Rosso exterior
Automatic
Rear-wheel Drive
new 2023 Maserati Levante car, priced at $79,713
2023 Maserati Levante
new
Nero Ribelle Metallic exterior
Automatic
All-wheel Drive
new 2024 Maserati Grecale car, priced at $79,134
2024 Maserati Grecale
new
Bianco exterior
Automatic
All-wheel Drive