Kathleen Payne

Bradley Walker great guy at Stuckey! Thanks to Bradley Walker I found the right car for me. His patients and Knowledge were tremendous. I looked at several vehicles and test drove a c Thanks to Bradley Walker I found the right car for me. His patients and Knowledge were tremendous. I looked at several vehicles and test drove a couple. It took me awhile to make up my mind and he was great at running the numbers and explaining the features of each. I would highly recommend Stuckey Automotive and Bradley Walker. Love my new Escape! More

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Poor Customer Service!! My husband and I had been in contact with the dealership for a couple of days and set up an appointment to purchase a vehicle, due to our work schedu My husband and I had been in contact with the dealership for a couple of days and set up an appointment to purchase a vehicle, due to our work schedules Tuesday when we talked to them we told them we would be there on Thursday evening. We asked for some rough numbers on Tuesday so I could finance the vehicle through our local bank. I waited all day Wednesday and no one contacted us. So I sent Kathleen an email stating that we were under the impression that someone was going to contact us today with a rough estimate on the price of the vehicle so I could call my bank with the information. No one contacted us! My husband and I put in to leave work early on Thursday to get there at a reasonable time (we live 2hr 17min away). Today which is Thursday (the day we were going to purchase the vehicle) Kathleen calls and says I am sorry but you have 15min to put down a deposit, someone else is interested in the vehicle you want. They have already put the deposit down and we just haven’t processed it yet cause we wanted giving you a chance first. ( Really ) sounds to me you have already sold it to that person. That really didn’t set well with me. She said that they had started that because they had been burned so many times, and I said....did this just start today cause no one had ever mentioned anything about a deposit before. Very terrible and upsetting experience! Needless to say we are not buying the vehicle that I wanted due to there terrible customer service. I would have not hesitated to put down the deposit yesterday if they would have called and told us, but the way the went about it was very distasteful. I am sorry to say that I would never buy a vehicle from this dealership ever!! More

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All very helpful and friendly I had a guy named Brad help me. He took the time to show me cars and find exactly what I wanted in my price range. He was very nice and I didn’t fell I had a guy named Brad help me. He took the time to show me cars and find exactly what I wanted in my price range. He was very nice and I didn’t fell pressured to buy something. I’ll be going back to him for my next car purchase! More

by ebissell953 Verified Customer Verified Customer

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superior customer service! we had been looking for a new(used) car for a few months. Left feelers at multiple dealerships. Stuckey's was the ONLY place where a real person kep we had been looking for a new(used) car for a few months. Left feelers at multiple dealerships. Stuckey's was the ONLY place where a real person kept in touch until we found the exact car we were looking for. Thank you Kathleen, Ian and Tyler! More

by palomino girl Verified Customer Verified Customer

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Very friendly and personable They made you feel like a part of their team. They kept in contact with me through the whole process and were patient with me as well because i receiv They made you feel like a part of their team. They kept in contact with me through the whole process and were patient with me as well because i received financing from my bank and it took a few days. More

by Scott Verified Customer Verified Customer

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Stuckey Subaru My 5 stars are solely for the Subara side of Stuckey. After having an insulting experience with Ford, Subaru wanted to make it right. Kathleen, Nate P My 5 stars are solely for the Subara side of Stuckey. After having an insulting experience with Ford, Subaru wanted to make it right. Kathleen, Nate P, Troy, and the Sales Managers made the process easy. They were all caring, sincere and professional. Thank you! More

by Jessica R Verified Customer Verified Customer

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Purchasing a new vehicle without the wait. Purchasing a new vehicle at Stuckey's was excellent. No hassle buying, and all the employees work as a team to satisfy the customer. I have purchased Purchasing a new vehicle at Stuckey's was excellent. No hassle buying, and all the employees work as a team to satisfy the customer. I have purchased new and used vehicles from several major dealerships within the Altoona area and every time bought a car it would become an all day event. Not at Stuckey's, I selected my choices on their website during lunch and by the time I arrived after work, they had the vehicles waiting for me to test drive. More

by Bookhamerpaul Verified Customer Verified Customer

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Out of towner purchasing experience.. I was searching the Internet for a Ram 1500 and decided to drive 200 miles from Maryland with my wife to this dealership because of the unbelievable p I was searching the Internet for a Ram 1500 and decided to drive 200 miles from Maryland with my wife to this dealership because of the unbelievable price. I found this to be a great dealership with a friendly staff that made sure they answered every question or concern that I had. I never felt like just an out of towner there!! Brittany was just awesome and even contacted me later to make sure that we made it home safely and that I was satisfied with my purchase. Brittany and the staff that helped me made this one of the best vehicle purchasing experiences I've ever had. Thank you! More

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Purchasing New Truck Great staff. Helped me minimize the time I had to spend inside the dealership. Not a fan of having to write a dissertation to just say thank you - you Great staff. Helped me minimize the time I had to spend inside the dealership. Not a fan of having to write a dissertation to just say thank you - you guy are great before you will allow me to submit this review. More

by Bookhamerpaul Verified Customer Verified Customer

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Incredibly positive! Great sales team all around! They were patient and educated me through the process. What would take all day took a few hours. It was a positive experi Great sales team all around! They were patient and educated me through the process. What would take all day took a few hours. It was a positive experience! More

by bodyexpressionsd Verified Customer Verified Customer

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