Kathleen Clapper
Kathleen Clapper at Heritage Cadillac
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Kathleen Clapper

Customer Experience Expert

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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15 Reviews
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15 Reviews

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15 Reviews of Kathleen Clapper

September 29, 2024

Dealership Rating
Employee Rating

I want take a moment to thank Mirta Guerrero and Cory Bakr for getting me to a 2021 Cadillac Escalade ESV.They are wonderful to work with.no pressure in buying from Heritage Cadillacof lombard,il. When i More

by mark rizzio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry, Cody Bakr , MIRTA GUERRERO

December 05, 2022

Dealership Rating
Employee Rating

Great service, friendly and very helpful advisors. Service was performed in a timely fashion. Thank you More

by Mateusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry , Mark Brennan, Roger Fowler, Sylvester Adamczyk and Joseph Cilella

November 22, 2022

Dealership Rating
Employee Rating

I was able to drop off my vehicle for repairs in the evening and it taken care of in the am. Michael Ammerman is the best. More

by dwham0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman

November 04, 2021

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Employee Rating

Can’t find a more precise and detail oriented sales person in the industry! Highly recommended More

by Dewain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert, Joe Ignoffo , Mark Brennan

Nov 05, 2021

Heritage Cadillac responded

Thank you for this great review! We are happy to hear your experience searching for a car went well. Let us know if you need anything in the future!

September 24, 2021

Dealership Rating
Employee Rating

your employees are always courteous, friendly & willing to help you address your automotive concerns no matter what mood you may be. More

by jim
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry , Mark Brennan, Roger Fowler, fran

Sep 28, 2021

Heritage Cadillac responded

Jim, thank you for the kind review! We are so happy to hear you have enjoyed working with our team. Come again soon!

June 15, 2021

Dealership Rating
Employee Rating

Best service center for car repairs in the Chicago area. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. More

by joeczep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry , Mark Brennan, Linda Diaz, Roger Fowler

Jun 16, 2021

Heritage Cadillac responded

Wow, that is quite the compliment. Thank you for entrusting us with your cars. It was our pleasure to serve you and we look forward to working with you again soon!

January 16, 2021

Dealership Rating
Employee Rating

I’m so happy with the service I got for my car at Heritage Cadillac,Special thanks to Kathleen for her help ,I will definitely recommend this place More

by Donnia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman

December 18, 2020

Dealership Rating
Employee Rating

I have been using Heritage Cadillac for years. Their service is always top notch , quick, and dependable. Would like to thank your tech for the great job of servicing my car. Thank you Heritage Cadillac More

by joeczep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Ammerman, Burrell Henry , Sly

May 11, 2020

Dealership Rating
Employee Rating

Everything was perfect From the time I pulled into the dealership Mark was there to handle things. Everything was smooth, and professional. Loner car was ready for me as pr More

by sandikemm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Brennan

January 31, 2020

Dealership Rating
Employee Rating

Very Excellent This was very good deal I got , the service was excellent from the Dealer to the Service. I will be Back ! To by another Escal More

by gwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daren Schaffert, Fran Scepanovich , Mark Brennan

1

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