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Kathleen Baade
Kathleen Baade at Helms Bros., Inc.
Refer Me

Kathleen Baade

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.7
139 Reviews

I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.

Dealership Experience

32 yrs

4.7

139 Reviews

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139 Reviews of Kathleen Baade

February 08, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and Professional. Any questions or concerns I Had were well addressed. More

by WJMAZZ97
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

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Feb 10, 2025

Helms Bros., Inc. responded

Thank you for your kind words! We're glad to hear that our team was courteous and professional, and that all your questions and concerns were addressed. If you need anything else in the future, feel free to reach out. We're here to help!

Feb 11, 2025

WJMAZZ97 responded

Thank You.

February 07, 2025

Dealership Rating
Employee Rating

Very friendly knowledgeable professional staff . especially our sales rep Kathleen Baade who was very helpful and guided us through the process More

by WHONEW6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

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Feb 10, 2025

Helms Bros., Inc. responded

Thank you for your feedback! We're so glad to hear that Kathleen and the team provided friendly, knowledgeable, and professional service. If you need anything else, feel free to reach out!

December 05, 2024

Dealership Rating
Employee Rating

Fantastic dealership. Always pleasant and helpful people. The showroom is always spotless with many cars to choose from.. More

by sspreco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

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Dec 06, 2024

Helms Bros., Inc. responded

We’re so pleased to hear that you consistently have a positive experience with our team and enjoy our spotless showroom with a great selection of vehicles. Providing a welcoming and helpful environment is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

October 24, 2024

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Employee Rating

I felt very welcome from the moment I walked into the dealership, Kathleen was very knowledgeable about the car that I was interested in. I highly recommend her and her knowledge More

by SANDYANN1818
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

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Oct 25, 2024

Helms Bros., Inc. responded

We're thrilled to hear that Kathleen provided a warm welcome and shared her expertise about the car you were interested in. Your recommendation means a lot, and we look forward to assisting you again in the future!

September 02, 2024

Dealership Rating
Employee Rating

Very professional and understandable of what they offer to me . Thank you very much for the opportunity to More

by NBOGDOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler, Rich Grein, Giacomo Liparoto, Paul Brzozowski

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Sep 03, 2024

Helms Bros., Inc. responded

Thank you for your feedback! We're glad to hear that our team was professional and clear in explaining what we offer. We appreciate the opportunity to assist you and look forward to serving you again in the future!

August 17, 2024

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Employee Rating

A lot of variety of cars, good conditions for the prices still high, Customers service is not great like used to be More

by EMPRATOURMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

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Aug 21, 2024

Helms Bros., Inc. responded

We are sorry that your experience with us was less than satisfactory. We have searched our systems and are unable to locate you. Please reach out to our Manager to talk about your experience further. Thank you!

June 30, 2024

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Employee Rating

Very poor customer service specially after buying the vehicle 👎🏻👎🏻 regretting this deal already!! As a customer I don’t feel valued More

by JYANDUN79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 07, 2024

Helms Bros., Inc. responded

We were so pleased to be able to speak with you and work through everything. Please let us know if there is anything else we can do to further assist you in the future.

February 22, 2024

Dealership Rating
Employee Rating

Always deliver what I wanted. Happy to work with Kathleen. I Would recommend this dealership to others. More

by MAYDEANDOUGLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura, Andy Lin

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Feb 23, 2024

Helms Bros., Inc. responded

We're delighted to hear that you've consistently received what you wanted and had a positive experience working with Kathleen. Thank you for recommending our dealership to others. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our dealership!

January 04, 2024

Dealership Rating
Employee Rating

Mercedes has give me new out look driving with technology & help me to drive better & protect me accident & drive better on the road today I am grateful for Hemlelbrother, More

by TCORBETTJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura, Jeffrey Stampler, Andrea Mairena, Andy Lin

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Jan 05, 2024

Helms Bros., Inc. responded

We are so proud of the new technology that Mercedes has included on their vehicles. Thank you for recognizing us and reviewing our dealership. Let us know if you need anything. We look forward to continuing to work with you.

September 23, 2023

Dealership Rating
Employee Rating

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto, Audlyne Marcelin

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Sep 25, 2023

Helms Bros., Inc. responded

We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.

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