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Kathie Babbitt

Overview Reviews (20)

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Kathie Babbitt

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Kathie Babbitt

Customer Relations Specialist

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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5.0

20 Reviews

Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Overview Reviews (20)

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English

5.0

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Kathie Babbitt

November 15, 2024

Dealership Rating

Employee Rating

As a retired customer service employee, I understand how important it is to listen to your customer and make them feel that you appreciate them choosing your company/dealership. Flood Mazda does just that! important it is to listen to your customer and make them feel that you appreciate them choosing your company/dealership. Flood Mazda does just that! I appreciate their honesty and considerate handling of my business and am so grateful that they value me as a customer and have always recognized the importance of respecting their customers!!! More

by Ross60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

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November 11, 2024

Dealership Rating

Employee Rating

Flood Mazda,is,the best experience from buying and the,service is,superb. Would recommend without hesitation. the,service is,superb. Would recommend without hesitation. More

by Glenn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, William Albro, Chuck Cook, Mike Thibeault , Morgan Cunha

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Nov 15, 2024 -

Flood Mazda responded

Good Morning Glenn, Thank you for the positive review and 5-Stars. We appreciate your business and value our customers. For us, honesty and quality of work are essential. We are happy that you would recommend our dealership to your friends and family. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 10, 2024

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I love doing business with Flood Mazda! !! I have since 2016 and they have been very good with me!! They always make me feel so welcome when I go in! Thank you !! I have since 2016 and they have been very good with me!! They always make me feel so welcome when I go in! Thank you More

by Maggi672

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson , Morgan Cunha, Sam is my sales person great guy

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Nov 11, 2024 -

Flood Mazda responded

Dear Maggi, Thank you for the positive feedback! We are delighted that our team provides you with exceptional cusotmer service during your time here. We like to think of our customers as family! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 04, 2024

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I scheduled my oil change for 3pm. I arrived at 2:45 they took my car right in. It was 4:45 when i had to demand my car be done due to an important appointment i had at 5pm. Unacceptab I arrived at 2:45 they took my car right in. It was 4:45 when i had to demand my car be done due to an important appointment i had at 5pm. Unacceptable to take 2 plus hours for an oil change. More

by DSIGNORELLI2

Verified Customer

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September 26, 2024

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Our family has purchased 8 Mazdas from Cody at Flood Mazda, definitely the best place to buy a Mazda - Service is exceptional and our experiences have been stress free and simple. Mazda, definitely the best place to buy a Mazda - Service is exceptional and our experiences have been stress free and simple. More

by HLUKOFF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Anthony DeAngelis, Sam Cary, Chuck Cook, Mike Thibeault

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Oct 03, 2024 -

Flood Mazda responded

Good morning Thank you for the positive 5-Star review! I am so happy to hear that you have purchased your 8th car with us! That just shows that we provide our customers with the excellent experience we strive to all our customers. Our goal is 100% customer satisfaction! Best of luck with your new Mazda and I wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 21, 2024

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Employee Rating

I love Flood Mazda! I just purchased a Mazda3 and Love it. Sam was professional, knowledgeable, and courteous. I have purchased several cars from Flood Mazda and every I just purchased a Mazda3 and Love it. Sam was professional, knowledgeable, and courteous. I have purchased several cars from Flood Mazda and every experience has been outstanding from Sales to Servicing. The best car dealership in the State! More

by pattigrant56

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony DeAngelis, Sam Cary

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July 11, 2024

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Employee Rating

Love Flood Mazda! It’s a beautiful dealership and everyone there is great! They make a great team! It’s a beautiful dealership and everyone there is great! They make a great team! More

by MAMABABBITT@GMAIL.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, William Albro

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April 30, 2024

Dealership Rating

Employee Rating

Sam is extremely professional and patient - I say this because I started workign with Sam in 2020 and finally found the perfect deal in Spring 2024. Also, I laid out my budget and Sam found me a gorgeous because I started workign with Sam in 2020 and finally found the perfect deal in Spring 2024. Also, I laid out my budget and Sam found me a gorgeous vehicle that exceeded my expectations for my budget THANK YOU Sam!! More

by meganbirealty

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Sam Cary

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May 02, 2024 -

Flood Mazda responded

Dear Megan, Thank you for taking the time to leave a positive review and sharing your experience! We are happy that Sam was able to find the perfect car for you and providing you with a great car buying experience. Our goal is 100% customer satisfaction, and it looks like Sam and Cody achieved that. Don't hesitate to reach out with any questions you may have. We wish you many happy miles. Don't forget with you purchase comes with The FLOOD ADVANTAGE PLAN. Buy any New, Certified Pre-Owned or Pre-Owned vehicle from Flood and get the Flood Advantage Plan, FREE! Free Key Replacement: 1 YR Free Dent Repair: 1 YR Free Windshield Repair: 1 YR Free Oil Changes: Your 1ST and Every 5TH Oil Change is Always FREE Free Courtesy Shuttle Free Loaner Vehicle when you Service Free Complimentary Hand wash, Vacuum and Sanitation of your Vehicle when you service Free Pickup and Delivery of your Vehicle: We’ll come to you when you need Service 3 Day or 300 Mile Exchange Program/Total Confidence Policy Climate Controlled Drive thru garage with Valet Parking PLUS: Every New Mazda and Certified Pre-Owned Mazda Comes with Roadside Assistance. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 23, 2024

Dealership Rating

Employee Rating

Very personal and friendly. Very knowledgeable about their vehicles. Very happily leasing vehicles from them. I would recommend them to my friends and family. Very knowledgeable about their vehicles. Very happily leasing vehicles from them. I would recommend them to my friends and family. More

by NCUNN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey

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Apr 23, 2024 -

Flood Mazda responded

Good morning Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda. Your recommendations mean a lot to us, and we are grateful for choosing our dealership. We look forward to serving you for many years to come. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 21, 2024

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Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting area is spotless. Kathy, at the front desk is awesome. She always has a smile on her face. I don’t want to forget about my sales rep, Justice, He was wonderful. I loved working with him. So with all of that said, THANK YOU, FLOOD MAZDA!!! You have a great team!! More

by SUMMERFUN91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, Justis Noka, William Albro , Morgan Cunha

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Apr 23, 2024 -

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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