Katherine Kramer | Page 10

The video from Aaron was superb! Great customer service from the very start. Then Dylan greeted us on site and was personal yet very professional and respectful. Never felt pressured Great customer service from the very start. Then Dylan greeted us on site and was personal yet very professional and respectful. Never felt pressured at any point. Even Jake in finance was great to work with. 4 stars because we were there over 4 hours! That’s just too long when we already had our car picked out before we even showed up on the lot. Thankful for the friendly staff and we love our Rogue so far! More

by rudd8282 Verified Customer Verified Customer

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I thought your dealership was very well organized. Easy working with Katherine, Aaron, and Jill. I think I made the right decision choosing Suntrup Easy working with Katherine, Aaron, and Jill. I think I made the right decision choosing Suntrup More

by rparr1975 Verified Customer Verified Customer

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Great experience. . Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth . Katherine was awesome , very helpful and knowledgeable.. the deal went fast and. Smooth More

by mhurt0731 Verified Customer Verified Customer

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It was a great experience just a couple things wrong with my purchase I didn't notice at time of purchase I wish could be fixed my purchase I didn't notice at time of purchase I wish could be fixed More

by garofaloitis Verified Customer Verified Customer

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She did great at helping me pick out some cars I was interested in and letting me see multiple before picking one. Great job! interested in and letting me see multiple before picking one. Great job! More

by owen.berger4 Verified Customer Verified Customer

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Katherine really helps us to find a car that suntrup had available and in our price range. Grear employee. The world needs more people like Katherine. available and in our price range. Grear employee. The world needs more people like Katherine. More

by bob41 Verified Customer Verified Customer

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I felt very comfortable with the entire sales process. It went smoothly and quickly. The test ride was great. It went smoothly and quickly. The test ride was great. More

by stevetlumetta Verified Customer Verified Customer

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I would have given 5 stars if the internet listed price had included the “extras package” up front. Added almost $1800 to the cost. I don’t like being misled right from the start. I was able to negotiate a had included the “extras package” up front. Added almost $1800 to the cost. I don’t like being misled right from the start. I was able to negotiate a fair price but had to threaten to leave twice. I understand buying cars involves a lot of haggling but was not happy with their first offer. But my sales rep Katherine was great. She quickly responded to all my texted questions before the visit and even created a video overview of the car inside and out. And she has offered more videos to further explain any features of the car. Tip: Don’t buy a car at dinnertime. I was more than anxious to get home after the process. More

by kwasilewski Verified Customer Verified Customer

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Katherine was so helpful and amazing! She was kind and quick to help my Dad and I find a car for myself. She shared her experience with Nissan’s, which was a big selling point for us. We She was kind and quick to help my Dad and I find a car for myself. She shared her experience with Nissan’s, which was a big selling point for us. We had a great experience. More

by epanicola Verified Customer Verified Customer

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I appreciate the dealership working with me over the phone to make a deal on a car and minimize the time I had to spend at the dealership. That being said, it still took way too long to complete the sa phone to make a deal on a car and minimize the time I had to spend at the dealership. That being said, it still took way too long to complete the sale process once I came in and I spent lots of time waiting. I also didn't care for being led to believe I was buying a new car only to find out it had 500 miles on it once I got to the dealership. I am satisfied with the deal I got and appreciate the low financing rate. More

by joneswil Verified Customer Verified Customer

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