Katherine Cebula | Page 2

Great experience with Gravity Autos Jacksonville! They really know how to get deals done for their customers. The team worked with me throughout the entire process and did what they could to make the They really know how to get deals done for their customers. The team worked with me throughout the entire process and did what they could to make the numbers work and get me into the vehicle I wanted. I appreciated their willingness to negotiate and work with my situation instead of just trying to make a quick sale. If you’re looking for a dealership that will actually work with you to put a deal together, I definitely recommend giving Gravity Autos Jacksonville a chance. Very happy with my purchase and my experience! More

by Darley Verified Customer Verified Customer

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I had a great experience with Gravity Autos. While they have a huge lineup of used luxury vehicles, there was one specifically that I was in search of, the 2023 Audi A5. Stedman Was my sales rep While they have a huge lineup of used luxury vehicles, there was one specifically that I was in search of, the 2023 Audi A5. Stedman Was my sales rep. He was knowledgeable, courteous and not salsey. In fact, one of the things I liked so much about working with Gravity and Stedman is their personal approach that makes you feel like you are family instead of another sale. From the time I was greeted all the way through financing, I could not have a better experience. I love my car and will be back when I'm on the market for another. Thanks! More

by katrinamp Verified Customer Verified Customer

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Worst experience I’ve ever had at a dealership, completed the buying process 100% only to be told the dealership felt they would lose money on my trade and canceled the whole deal after spending my whole Sat the buying process 100% only to be told the dealership felt they would lose money on my trade and canceled the whole deal after spending my whole Saturday working with them. Took the credit hit for absolutely nothing. More

by cobybulock04 Verified Customer Verified Customer

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Tenacious - that is how I would describe my sales associate, Lorenzo. I was attempting to buy from 200 miles away, with many factors in the way beyond the distance. Many salesmen would have given up associate, Lorenzo. I was attempting to buy from 200 miles away, with many factors in the way beyond the distance. Many salesmen would have given up. Not Lorenzo. His is a polite, informed, determined young man. And a man you can work with. The clock is running on the car I bought, but I can tell you the company rep is a winner. More

by lou25 Verified Customer Verified Customer

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I had the worst experience with this dealership in my life. We had a deal signed by myself and the dealership. Then they wanna tell me to put $2500 down after we already signed and agreed for 1000 just b life. We had a deal signed by myself and the dealership. Then they wanna tell me to put $2500 down after we already signed and agreed for 1000 just because the owner didn’t want to lose out on money. Not my problem. Y’all made the deal and didn’t hold up to it absolutely horrible business. It’s shady and I do not recommend to anybody. More

by tabrantes123 Verified Customer Verified Customer

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This dealership was just ok . Other fees are too high. Then they did not fill up the tank. Other fees are too high. Then they did not fill up the tank. More

by dlaws45 Verified Customer Verified Customer

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Were able to help me purchase a car from a distance and get it shipped to my location 5 hours away. Worked hard to help me from a distance. get it shipped to my location 5 hours away. Worked hard to help me from a distance. More

by jonthom456 Verified Customer Verified Customer

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Dealerships worked well to find a bank to finance me. I appreciate the fast past and process I appreciate the fast past and process More

by twinz98_9ether Verified Customer Verified Customer

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If the dealer as a whole paid more attention to detail they would not only provide better vehicles but the service would be better too. Super nice salesman and general manager just didn’t have the car rea they would not only provide better vehicles but the service would be better too. Super nice salesman and general manager just didn’t have the car ready when I informed them 48 and 24 hrs in advance and told them I was leaving and traveling five hrs to see the car. The car was not vacuumed, conceptually it wasn’t in 100 percent good shape, should have been addressed before I addressed the issue. Seems someone within the company is settling for presenting mediocrity Appreciate their kindness’s and willingness to negotiate so all parties were happy but honestly.raise your standards you can be better. More

by rpthree Verified Customer Verified Customer

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Totally satisfied good job Mike I will be glad to come back and buy another car and recommend a friend back and buy another car and recommend a friend More

by breadfordhall Verified Customer Verified Customer

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