Dealership Experience
2 yrs, 1 mo
Languages Spoken
English
5 Reviews
Write a Review5 Reviews of Katey Gibson
August 06, 2024
I took my truck in for a recall and found out that it had a second recall they were also going to take care of. After getting the truck back it now has the check engine light that states the ABS (Anti anti-l a second recall they were also going to take care of. After getting the truck back it now has the check engine light that states the ABS (Anti anti-lock brakes) are not working correctly. I took it back to have them correct the issue and found that they could not get me in for three weeks. This is a very mismanaged organization with unskilled staff and a complete disregard for any type of customer service. You will be much better off taking your vehicle anywhere else as you are just a paycheck for this company. The only one getting any value out of their services is the dealership!! More
Other Employees Tagged: Matthew Clyker
September 22, 2023
I gave the dealership 5 stars before because they were helpful in buying a new vehicle. I take that back. After buying the vehicle, I had a couple of questions about the Infotainment system after the fr helpful in buying a new vehicle. I take that back. After buying the vehicle, I had a couple of questions about the Infotainment system after the free trial had ended. I contacted Katey my sales person and Rich her boss after not hearing back from Katey. Neither ever responded at all and I emailed them each a couple of times. Obviously, once your check cashes they don't give one dam about you. I find that hugely disappointing and rude. I don't deserve this disrespect and I won't accept it. There are surely better dealers out there than these people. I do not recommend buying or servicing your vehicle here, they don't deserve your money and you don't need to have to worry about dealing with people like this. More
Other Employees Tagged: Rich Jeffers
April 10, 2023
Katey was amazing to work with. She was quick to respond to all of my questions, patient and friendly. We couldn't be happier with our new car! If you want an efficient and easy car She was quick to respond to all of my questions, patient and friendly. We couldn't be happier with our new car! If you want an efficient and easy car buying experience - go see Katey! More
April 10, 2023
Katey was amazing to work with. She was quick to respond to all of my questions, patient and friendly. We couldn't be happier with our new car! If you want an efficient and easy car She was quick to respond to all of my questions, patient and friendly. We couldn't be happier with our new car! If you want an efficient and easy car buying experience - go see Katey! More