Katelyn Robbins

Very polite and professional. Employees were very respectful. Wish they would have explained more about the vehicle and how things worked Employees were very respectful. Wish they would have explained more about the vehicle and how things worked More

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Do yourself a favor and have the car inspected carefully prior to purchase. Katelyn that we dealt with during purchase was great, the vehicle we bought was not. The transmission died less than 48 hrs after prior to purchase. Katelyn that we dealt with during purchase was great, the vehicle we bought was not. The transmission died less than 48 hrs after purchase, and required replacement at a cost of 44% of the purchase price. I accept that I did not purchase the drivetrain warranty that would have expired shorty. The dealership did offer to have it looked at with the service department to determine if it was indeed broken. This was a non-starter as they performed a "multi-point" inspection prior to our purchase. They determined it was in excellent condition with a fine history of maintenance performed. It is uncertain if an inspection would have found issue with the transmission. The shop that performed the repair said that it appeared that the transmission showed indication of on-going issues. However, a pre purchase inspection would have located the impact damage to the radiator and a/c condenser along with cracked underside panels. Remember the goal of a dealership is to take your money and unload a vehicle on you with max benefit to the dealership. Make sure you are looking out for your interests and expect them to. More

by raygalovich Verified Customer Verified Customer

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Van had a trouble code that Indicated misfire in a cylinder. Assured me that they fixed it. Drove it for 2 days and the code came back. Took it to my mechanic, no pressing 2 cylinders, had to buy a ne cylinder. Assured me that they fixed it. Drove it for 2 days and the code came back. Took it to my mechanic, no pressing 2 cylinders, had to buy a new motor for it. Very dishonest business practice. Won't be goin back there for any reason More

by dreamweaverlfj Verified Customer Verified Customer

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What an incredible and easy experience. Brian in sales took great care of me and I know service will continue to do the same Brian in sales took great care of me and I know service will continue to do the same More

by Dawsonpc Verified Customer Verified Customer

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The trade in value appraisal was low in comparison to similar make and models online, or even Kelly Blue Book value similar make and models online, or even Kelly Blue Book value More

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Katelyn was one of the best salespeople I've had the pleasure of dealing with! She was friendly, warm and very helpful. A true professional. I would wholeheartedly recommend her and Campbell Ford! pleasure of dealing with! She was friendly, warm and very helpful. A true professional. I would wholeheartedly recommend her and Campbell Ford! More

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The salesperson (Katelyn) was friendly and helpful in helping me find and test drive my car. The business manager (Bill) made it easy to purchase the car. helping me find and test drive my car. The business manager (Bill) made it easy to purchase the car. More

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Our sales person Katelyn was awesome to work with, I highly recommend her. Katelyn made the process easy in every way. Bill Fletcher took us through the paperwork, explaining all options available. Over highly recommend her. Katelyn made the process easy in every way. Bill Fletcher took us through the paperwork, explaining all options available. Overall, I highly recommend Campbell Ford, their customer service is top notch, you can't go wrong when you have staff Katelyn and Bill. More

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I was looking for a specific vehicle with all the bells and whistles that I wanted. Campbell had it! They had it ready for me to take home within a few hours! I’m one happy gal!! and whistles that I wanted. Campbell had it! They had it ready for me to take home within a few hours! I’m one happy gal!! More

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Katelyn is awesome if you get a chance to buy a vehicle through her. This is the 2nd time I’ve went through the buying process at Campbell Ford. Both times it was quick and easy. through her. This is the 2nd time I’ve went through the buying process at Campbell Ford. Both times it was quick and easy. More

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