Kat White

Kat White did an exceptional job and the wait was short especially with me making a last minute appointment. especially with me making a last minute appointment. More

by AMYHEBB2 Verified Customer Verified Customer

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Excellent customer service. We have bought several cars from Freeman. Always a great experience. Thank you We have bought several cars from Freeman. Always a great experience. Thank you More

by PATRICK_SBROCCA Verified Customer Verified Customer

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I had a great experience and Kat was such a great help. She gave me an estimated wait time which was great and at the end I got all the information I wanted about what was done to the vehicle. She gave me an estimated wait time which was great and at the end I got all the information I wanted about what was done to the vehicle. More

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Kat White was awesome. she got me in quick, took care of my maintenance items and I was out in record time! she got me in quick, took care of my maintenance items and I was out in record time! More

by mderrick.tamu79 Verified Customer Verified Customer

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Peter Stephenson and his team were outstanding again today. They were prompt, communicated well, and met my expectations. Job well done! today. They were prompt, communicated well, and met my expectations. Job well done! More

by JSPEEDO7 Verified Customer Verified Customer

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Service department is professional and easy, fast, and easy to deal with! Timely updates and smiles upon arrival! easy to deal with! Timely updates and smiles upon arrival! More

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Efficient, Friendly and Responsive. Clean relaxed waiting area. Service was excellent and consultant was accessible. Clean relaxed waiting area. Service was excellent and consultant was accessible. More

by S7686BIRDSONG1 Verified Customer Verified Customer

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I had the 6 month maintenance done on my Cross. Kat White was my service advisor. She handled everything very professionally and efficiently. At the time that I had been in for my previous maint Kat White was my service advisor. She handled everything very professionally and efficiently. At the time that I had been in for my previous maintenance, which was handled by a different service advisor, I had pointed out a "plug" that had come loose and was hanging down to the left of the steering column on the floorboard. That service advisor said it would be taken care of. When I had gotten home that day, I realized it had NOT been taken care of. So, I pointed it out to Kat. She not only said it would be taken care of, she seemed to refer to it by name. I was impressed. This time IT WAS TAKEN CARE OF, Thanks, Kat. Overall, Kat told me it would take about an hour for the service to be done. It actually took a little bit less time. I was pleased with that. The only thing I didn't like was the tire rotation. The Cross has an odd inflation pattern. 33 lbs. in the front tires, 29 lbs. in the rear tires. It came back with 36 lbs. in all 4 tires. I've corrected that. In total, it was a good, efficient service experience. Thanks again, Kat. More

by FLAAJOHN Verified Customer Verified Customer

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Kat did a great job and in timely manner , the pictures that was sent was helpful as well that was sent was helpful as well More

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Easy drop off and wait. Spent about 75 minutes there which was good. Would have enjoyed seeing a RAV4 on the lot that was gas powered. I guess supply is tight. Overall a ver Spent about 75 minutes there which was good. Would have enjoyed seeing a RAV4 on the lot that was gas powered. I guess supply is tight. Overall a very good experience. More

by NWSMITH68 Verified Customer Verified Customer

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