Dealership Experience
3 yrs, 3 mos
14 Reviews
Write a Review14 Reviews of Kasey Kraus
October 29, 2024
Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More
Other Employees Tagged: Jason Burton, Dwight Johnson, Dakota Dakin Woods
October 22, 2024
I took my Buick Enclave in for a repair, terrible communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute because they forgot. I had to call them multiple times for updates. A few days after the “service” I paid for the coolant was empty from a pin hole in the radiator. They never bothered to check any other fluid levels. The repair it came in for is not done correctly, it will need to go to a different shop to be repaired don’t trust this place with your car. More
Other Employees Tagged: Dwight Johnson, Dakota Dakin Woods
October 11, 2024
In over 30 years of owning and operating a vehicle I’ve never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 m never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 minutes by the service department. Their service department is unable to properly diagnose issues. My vehicle has been in there no less than five times for the same issue. More
Other Employees Tagged: Dwight Johnson
September 25, 2024
Tanner was extremely helpful. Great guy who made the whole process easy and enjoyable. Thanks Great guy who made the whole process easy and enjoyable. Thanks More
Other Employees Tagged: Cory Elbert, Kendall Wolfram, Tanner Sturgul
September 22, 2024
Not friendly service department. Told they would provide car wash but did not. Receive a wssh. Told they would provide car wash but did not. Receive a wssh. More
Other Employees Tagged: Jason Burton, Dwight Johnson
September 13, 2024
Our salesperson Luke was very personable and easy to get a hold of. The experience of buying our suv was great we got to bring it home that night. a hold of. The experience of buying our suv was great we got to bring it home that night. More
Other Employees Tagged: Luke Larson
August 26, 2024
my car was in for a problem with the back up camera from July 23 to Aug 2 . I had to return the car back on August 12 for the same problem. the car sat at dealer till August 21. on the 21 I called Joe O July 23 to Aug 2 . I had to return the car back on August 12 for the same problem. the car sat at dealer till August 21. on the 21 I called Joe Obernberger Service manager Boucher and he move the vehicle to Boucher chev to be repaired! More
Other Employees Tagged: Scott Teigland
August 19, 2024
I requested for GM to take my truck to Boucher and they agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would highly recommend them as a service provider More
Other Employees Tagged: Jason Burton, Dwight Johnson, Dakota Dakin Woods