Karmala Sutton | Page 6

Wrote a review for Friday May 21, 2021. Never saw it on DealerRater as Manager of the dealership and service manager were very rude and unprofessional. I was a customer of this location for 11 years and a DealerRater as Manager of the dealership and service manager were very rude and unprofessional. I was a customer of this location for 11 years and a Honda owner for 20 years. I have called Honda of America on this issue. Nuff said, will never do business with Honda of Kenosha again ! More

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Everyone is very respectful, and the maintenance they perform on my car is outstanding, there the ones who keep me up to date on my service when needed... perform on my car is outstanding, there the ones who keep me up to date on my service when needed... More

by BRIAN Balli Verified Customer Verified Customer

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Great advisors. Just when I needed service I felt like they priced me pretty high when I didn’t need certain parts replaced. Great place tho they priced me pretty high when I didn’t need certain parts replaced. Great place tho More

by Anonymous Verified Customer Verified Customer

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Great customer service at Honda of Kenosha. The service department employees truly care about giving great service to each customer. Generally work with Joe who is a caring individual, not a pushy person b department employees truly care about giving great service to each customer. Generally work with Joe who is a caring individual, not a pushy person but alerts us on what our cars are in need of. More

by Bmentek Verified Customer Verified Customer

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Everything went fine with my visit. Rather than waiting for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest of the time. But actually my car was ready! More

by hcf355 Verified Customer Verified Customer

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New battery, replace windshield inserts. I have had vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No More

by dkuyper Verified Customer Verified Customer

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My car was taken in fixed in a timely manner. They even let me use a car. They went over the top. I would recommend them to everyone. let me use a car. They went over the top. I would recommend them to everyone. More

by annie0810 Verified Customer Verified Customer

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I was over charged for my service and despite showing the documentation I am still waiting for a refund. Will take my service elsewhere in the future. documentation I am still waiting for a refund. Will take my service elsewhere in the future. More

by klberger66 Verified Customer Verified Customer

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Left my car with them to do a repair and when it was returned looked like it had been used as a rental. Very dirty shoe marks they didn't even bother to clean up before returning it avoid this place if returned looked like it had been used as a rental. Very dirty shoe marks they didn't even bother to clean up before returning it avoid this place if you can! More

by Dissatisfied Verified Customer Verified Customer

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Used car prices online do not reflect the extra $1000 worth of added services that the dealer will force you to pay for by saying it’s already been applied to the car. If you find a car at a great price worth of added services that the dealer will force you to pay for by saying it’s already been applied to the car. If you find a car at a great price make sure you add $1000 for the windshield treatment, window etching and what ever else they elected to add. More

by jvsnchz Verified Customer Verified Customer

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