Karla Mata

Mike Marshall, my initial contact, was professional, knowledgeable and courteous as was Karla Mata who handled the rest of a great experience in selecting/purchasing a vehicle. She listened intently to knowledgeable and courteous as was Karla Mata who handled the rest of a great experience in selecting/purchasing a vehicle. She listened intently to my needs and budget and then made appropriate recommendations, explaining in detail. No pressure. No drama. No surprises. I am thoroughly happy with my vehicle choice! Shout out as well to Lance and Eisha for their courtesy; also Dillon who took care of a minor car issue. Thank you to BMW of Fairfield! More

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Excellent customer service from the time you enquire about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this de about a car till you take ownership (and even after) from every employee in the dealership. Hassle free car shopping. Would totally recommend this dealer to anyone looking to buy a car. More

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The best car buying experience I've ever had! All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly All staff I encountered were very friendly and helpful. The process was easy, no pressure, and did not take an eternity. I walked in knowing exactly what I wanted and they delivered! More

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I had the best experience at BMW Fairfield. I worked with Karla. She’s the best! She made me feel at ease through the whole process. I worked with Karla. She’s the best! She made me feel at ease through the whole process. More

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