Karla Bonilla
Karla Bonilla at Sarant Cadillac
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Karla Bonilla

Senior BDC Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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5.0
15 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

15 Reviews

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15 Reviews of Karla Bonilla

November 12, 2024

Dealership Rating
Employee Rating

I've been working with Sarant for the past 5 years. They've always been great to work with and straightforward in how they do business. Always made me feel good about choosing to work with them. More

by J24est
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2024

Dealership Rating
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I am 65 years old and have been to many dealerships. From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequale More

by acuomo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Elias Torres , Chris Henderson

Apr 02, 2024

Sarant Cadillac responded

Thank you for sharing your positive experience at our dealership, and highlighting Elias's exceptional service. We're delighted to hear about your smooth lease transition and look forward to serving you again!

October 10, 2023

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A no pressure dealership with an easy transaction with my first time in a Cadillac dealer. Tom was a friendly, knowledgeable sales rep who was easy to deal with and readily available whenever I reached out. More

by craftie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 11, 2023

Sarant Cadillac responded

Thank you for taking the time to share your positive experience! Our team strives to provide a no-pressure environment and excellent customer service, and we are glad that Tom and Kayla were able to assist you. Thank you for choosing Sarant Cadillac, and we hope to see you again in the future!

October 07, 2023

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Dina at Sarant Cadillac was amazing. She was extremely patient, professional and knowledgeable. She knows every inch of the cars she sells and took the time to explain it all to me. Most More

by tom.buda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for highlighting some of our staff that made your purchase experience such an enjoyable one. We are honored to have been chosen to purchase your new Escalade. We're always here for you for any future automotive needs you may have!

June 18, 2023

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I am so happy with my purchase wow best people in the whole store Our salesperson is the best More

by Babyjustin333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant Cadillac. Thank you for trusting us with this process!

April 13, 2023

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From the young lady at the front desk to Antonio, the staff behind closed doors to the service dept. They make you feel like family Thank you to all More

by abmarrone
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Darlene Bonilla

Apr 14, 2023

Sarant Cadillac responded

Thank you so much for your kind words, abmarrone. We really appreciate you taking the time out to share your experience with us — and we agree, Antonio and the staff you mentioned are truly special and we are proud to have them on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 17, 2023

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Dina and the team at Sarant were nothing short of spectacular! They communicate well and are very knowledgeable about the the Cadillac product and the current environment around demand for their veh More

by KPsuccess1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Dina Campanaro

Mar 20, 2023

Sarant Cadillac responded

Thank you for leaving us this great review! We are delighted to hear you had a great car-buying experience with our team. Please let us know if you need anything else!

March 03, 2023

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Employee Rating

Salesperson (Alexander Bowen) was v. good. He answered all of my questions & attended to my concerns. He was patient, respectful, thorough & friendly. Follow-up was good & the manager More

by Dwacct72004
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Michael Lugo, Alexander Bowen , I am not sure of the names of the manager & the finance person who finalized the sale. My interactions with them were more limited & I am not sure of the pictures posted.

Mar 06, 2023

Sarant Cadillac responded

Thank you so much for this feedback. We enjoyed working with you!

January 24, 2023

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Employee Rating

Dina provided me excellent customer service and did everything that she said she would. Best experience I have had working with a dealership thank you Blake More

by Blakeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Jan 25, 2023

Sarant Cadillac responded

Blake, thank you so much for this amazing feedback. We're thrilled to hear Dina made your visit worthy of 5-stars and we hope to work with you again in the future!

November 17, 2022

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Employee Rating

I spent a lot of money for no service I’m cash buyer the car was not ready had wait for 3 hours before I could drive away More

by BLOG
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shmuel Borenstein

Dec 07, 2022

Sarant Cadillac responded

Thank you for leaving us your comments. We understand that your experience with us was less than satisfactory. We want to make sure that every customer gets our the best customer experience possible. Feel free to reach out to our Customer Experience Manager at jroper@sarantcadillac.com.

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